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United States Postal Service

3.0
(63 reviews)

Business Details

1021 Hioaks Rd, Richmond, VA
23225, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1021 Hioaks Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1021 Hioaks Rd, Richmond, VA
23225, United States

Hours

Reviews

3.0
63 reviews
5 stars
27
4 stars
4
3 stars
3
2 stars
2
1 star
27
  • KS
    Kay Singleton
    Feb 19, 2026
    1.0
    Due to the homeless sleeping in the lobby at night. They now lock the doors at closing. Now we can no longer go check our P.O. Box any time. Only during business hours. Which is a big inconvenience.
  • BR
    Brian Rice
    Feb 9, 2026
    1.0
    Its not clear to me why the blue post boxes have been moved inside so you can't drop off letters without even going in. Its not clear to me why the lobby is locked after hours so that you can't drop off a letter or access PO boxes when they aren't open anyway. What is clear to me however is that the big bald guy working there hates it and will be as unhelpful as he possibly can. Maybe you could salvage things by getting that guy a non-public facing role and turning the shop into a distribution center but as a place you can go as joe everyman to get things mailed it is useless.
  • MT
    Miss Tiffany
    Feb 7, 2026
    5.0
    Ashley and Amanda are the most consistently kind, professional and very knowledgeable of operations of a postal service I've if ever met! I just moved here, started working with Poshmark and I was not privy to the process of packaging certain materials and labeling which you are somewhat left to figure out. They helped me, where patient with me and I am so grateful for their service! Totally refreshing and appreciative for them.. Thank you ladies! They are under staffed and for these ladies to handle the day to day business without enough help and do it with a smile is unmatched!
  • MM
    michael mcclsokey
    Jan 31, 2026
    1.0
    I had a package that was supposed to be delivered today instead of delivering it to me they said they couldn’t because of bad weather it not snowing or even raining they have been delivering mail Thursday and Friday why is Saturday different then the other 2 days they delivered this week. when I call no one answers the phone called 5 times yall are by far the laziest most pathetic delivery service there is.
  • JD
    J. Basil Dannebohm
    Dec 9, 2025
    1.0
    Very possibly the worst, most poorly mismanaged post office in the United States. I'm not exactly a fan of DOGE, but shutting down this branch would be a tremendous national service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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