United States Postal Service

3.0
63 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 700 E Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
700 E Main St, Richmond, VA
23219, United States

Hours

Reviews

3.0
63 reviews
5 stars
27
4 stars
6
3 stars
0
2 stars
3
1 star
27
  • EW
    Erin Watras
    Oct 29, 2025
    1.0
    If minus stars were an option I would have given this pit -5 of them. Not only were they not able to keep their criminal employees in check long enough to prevent them from OPENING the card I sent to my brother in Richmond , but then when I attempted to call to discuss the crime with , what I assumed would be a concerned post master, I called and was hung up on 6 times! Not only is it a disappointment to have this happen but it is mind blowing that they find the time to pilfer through other people's mail instead of doing the ONE THING they are paid to do. If you are expecting anything but a hassle here you are expecting too much.
  • RS
    Rich S
    Oct 27, 2025
    1.0
    Horrible location, worse than other usps
  • CM
    Connor M
    Aug 27, 2025
    1.0
    Employees here are very disrespectful and lazy, go to a better USPS and avoid dealing with their bs
  • CM
    Charlotte Middleton
    Aug 6, 2025
    5.0
    Had a great easy experience here dropping off some certified mail!
  • LS
    Levi Spook
    Jul 3, 2025
    1.0
    I'm just not sure what the issue is with this place. All three times I've went I've had a negative experience. I can understand someone having a bad day, but the clerks here are always so difficult to work with. My last experience was especially bad. There was only one clerk working, and people lined up out the door. I finally get to the desk and was told I needed to pay $19 to mail a pin and a bracelet to Canada. At my last post office, I mailed a bracelet to Israel for $5. She also insisted I couldn't use the mailer I brought, saying the label wouldn't fit on it - even though it clearly could have. She made me get out of line twice, acting as me filling out an address and customs form would take me 10 minutes. It took me less than 30 seconds. It sucks cause this post office is right next to me, but I just don't see myself ever using it again. I'd rather drive 10 minutes to one that isn't inclined to ship things out for the highest possible price.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.