United States Postal Service

2.2
103 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3004 North Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3004 North Ave, Richmond, VA
23222, United States

Hours

Reviews

2.2
103 reviews
5 stars
27
4 stars
4
3 stars
2
2 stars
1
1 star
69
  • PM
    Patricia Moore
    1 day ago
    5.0
    I visit this location regularly and Gerald is the absolute best. He always has a positive attitude and a smile on his face. He is efficient in his job and I consider him to be a loved member of the neighborhood.
  • AW
    Anthony Witmer
    5 days ago
    5.0
    Gerald is the best postal worker I have ever interacted with at a post office. He helped me save some money by suggesting to use a box that I had missed seeing. I am excited to come here again after the previous agent's unpleasant demeanor.
  • UH
    Uri Hamman
    Dec 17, 2025
    5.0
    Lovely interaction with Gerald, the clerk here! All the bad reviews were from someone who has since left, so don't balk at the low rating! Gerald was very helpful in pointing out exactly what I would need to ship holiday gifts to my family.
  • BW
    bryant williams
    Dec 15, 2025
    5.0
    Gerald is doing an excellent job and providing professional service for the community.
  • TH
    Tara Hall
    Nov 17, 2025
    5.0
    just want to share how grateful I am for the new attendant, Gerald, at our neighborhood post office. My previous experiences here were often disappointing, but Gerald has truly been a breath of fresh air. His attitude is warm, respectful, and genuinely caring. You can feel his love for the customers through the way he serves our community. He is patient, professional, and uplifting — the kind of person who makes a simple errand feel pleasant. I’m so happy he’s here and hope he remains a part of our community for a long time. Thank you, Gerald, for providing outstanding service!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.