United States Postal Service

3.1
77 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3517 Floyd Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3517 Floyd Ave, Richmond, VA
23221, United States

Hours

Reviews

3.1
77 reviews
5 stars
34
4 stars
4
3 stars
2
2 stars
8
1 star
29
  • RR
    Roxane Rucker
    Dec 16, 2025
    5.0
    Staff is incredibly helpful and friendly. Staffing has been drastically cutback, sometimes leaving only 1 person for the entire post office. Yet they persevere and do their best to serve everyone. Disappointing to see customers get angry with them for long wait times rather Han complain to someone who can make a difference.
  • DR
    DYWYAT Ross
    Nov 27, 2025
    5.0
    Tia was pretty knowledgeable and efficient at moving the line when I was in a hurry and unsure of how to get a time sensitive envelope tracked and mailed.
  • NR
    Niesha Ross
    Nov 10, 2025
    5.0
    Salam was so concerned and helpful with delivering my passport application back. I probably spent 7 mins here on a Saturday morning with only 1 person ahead of me which was great!
  • BJ
    Ben Jarrett
    Aug 29, 2025
    1.0
    Office is closed per sign on door due to electric issues. Not posted online that I could find
  • WK
    Wanda Jones King
    Aug 28, 2025
    2.0
    Arrived today...This is location is closed until further notice...building issues.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.