United States Postal Service

2.7
68 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5327 Chamberlayne Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5327 Chamberlayne Rd, Richmond, VA
23227, United States

Hours

Reviews

2.7
68 reviews
5 stars
25
4 stars
4
3 stars
2
2 stars
2
1 star
35
  • ML
    Mike Love
    Aug 4, 2025
    5.0
    The workers are fantastic. They know their stuff, helpful, pacient, and nice, all you have to do is show a little decency. They have to deal with some of the dumbest humans on earth and stay sane. XOXOXOX
  • AA
    aliza
    Jul 21, 2025
    5.0
    So incredibly communicative and helpful!
  • NS
    Nika Spoormaker
    Apr 23, 2024
    1.0
    i am so disappointed in USPS. I have just been trying to get my package that has supposedly been attempted to be delivered but was “unsuccessful” so i selected pick up at post office. This was the address the computer gave me. I showed up, and i cannot believe the absolute rudeness the clerk gave me! I explained the situation and she just said they didn’t have my package. didn’t even check or ask my name, i asked her if she was sure because this is where i was supposed to get it, finally she asks for my zip code and just tells me to try the other post office up the road because they wouldn’t have my package. i asked her if she could just make sure it wasn’t here and she just stared at me and said they don’t have it, i asked 3 times before she finally said in a very rude tone, “did you just want me to actually look?”, um yes, that’s what i’ve been asking. she disappeared for all of one minute without asking my name or full address and just comes back saying they don’t have it. this place is horrible and they’re customer service is extremely disappointing and frustrating. USPS do better.
  • BO
    BVM Online
    Feb 10, 2017
    1.0
    Customer service and a smile goes a long way. Rude, attitude problems with the staff.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.