Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3006 in Richmond offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - W Broad & Pump, In Short Pump Crossing Near Martin's.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.3
159 reviews
5 stars
84
4 stars
9
3 stars1
2 stars
5
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others are described as rude and unprofessional.
Staff Attitude
Several reviews highlight negative experiences with staff attitudes, including rudeness and lack of empathy, particularly in stressful situations.
Efficiency
Some customers appreciated the quick and efficient service, while others reported long wait times and poor handling of packages.
Store Management
There are complaints about management's response to customer issues and a perceived lack of training for staff, leading to dissatisfaction among customers.
Product Availability
Customers noted issues with stock availability, particularly regarding packaging materials and notary services.
- JSJohn Stone6 days ago3.0Friendly staff, but wouldn't provide pdf for notarized documents
- CHChad HarrisDec 29, 20255.0Came here right after Christmas and there was a massive line. Connor, one of the staff, was coming onto his lunch break and decided to hop right in and help with the long line instead of taking his break. it was much appreciated and really helped get through all of the people. He’s always very quick and helpful in other visits but this really stood out.
- BWBunny WilksDec 25, 20251.0Manager refused to ship package to Israel. No longer will support this business. The owner also supports the manager's view on Israel.
- MSMarc SantosuossoDec 19, 20251.0Terrible customer service and they know why.
- AGAyman GhalyNov 29, 20251.0Bad Customer Service for I lost never leave the store it second one didn’t accept it even from Amazon with the original box
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 1:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #3006 in Richmond offer?
The UPS Store #3006 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store located in Richmond?
It is located at 3420 Pump Rd, Richmond, VA 23233, in Short Pump Crossing near Martin's.
What are the regular store hours for The UPS Store #3006?
Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store #3006 open on major holidays?
The store is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19). It operates regular hours on Veterans Day (Nov 11) and the day after Thanksgiving (Nov 28).
What payment options are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Is The UPS Store #3006 wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and parking.
Are there any special offers available at The UPS Store?
Yes, you can save with special offers and coupons available on their website.
Which nearby places might customers visit before or after visiting The UPS Store?
Customers might visit Paul L. Saunders, DDS for dental services, or shop at Precise Portions, a nutritionist store, nearby.
How can knowing nearby contractors like C & B Property Solutions benefit customers of The UPS Store?
Customers needing packing or shipping for construction or remodeling projects might coordinate with C & B Property Solutions nearby for efficient service.
Are there any legal service providers near The UPS Store?
Yes, Servor Inc offers legal services and process serving nearby, which could be convenient for customers needing document handling alongside shipping or notary services at The UPS Store.