Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1156 in Richmond offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Staples Mill near Amtrak, Verizon and Dunkin Donuts.
Details
- DeliveryNot available
Location
Hours
Reviews
3.8
182 reviews
5 stars
114
4 stars
14
3 stars
7
2 stars
4
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff varies widely; some customers praise the helpfulness and friendliness of employees, while others report rudeness and unprofessional behavior.
Efficiency
Many customers appreciate the quick service, but some express frustration with long wait times and slow processing.
Cleanliness
The store is generally noted as clean and orderly, contributing positively to customer experiences.
Management Issues
Several reviews mention poor management practices and lack of accountability, leading to negative customer experiences.
Service Consistency
There are mixed reviews regarding service consistency, with some customers having great experiences while others report significant issues.
- BBB BJan 5, 20264.0When calling, I was told the notary is always available during business hours at this site. I showed up and was told they wouldn't be in until 10am. This doesn't seem that difficult for staff to specify so that people aren't wasting their time.
- WHW. HartDec 31, 20251.0Couldn’t print from a USB flash drive because the lady in charge doesnt know how and won’t get out of the way. Also their package drop off is down so have fun waiting in a 15 minute to scan package. Stores like this make me miss kinkos. Unbelievable. Won’t be back.
- HCHeather CichockiOct 15, 20255.0This is my go to local UPS and it's not even near where I live. They are always super helpful and kind. I've been for a variety of services and all goes smoothly. They do get busy sometimes but that's normal.
- NRNiesha RossOct 4, 20255.0Kai was super helpful and upbeat. I came to get I9 forms done for my employer. It was done so quickly and seamlessly.
- LVLisa VanOct 3, 20255.0Friendly and helpful staff! I accidentally misplaced my package, I called the next day and Mirvet was wonderful and me locate the package, and labeled it! Thanks Mirvet!!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 1:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #1156 in Richmond offer?
The UPS Store #1156 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours of The UPS Store #1156?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, and Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.
Is The UPS Store #1156 open on major holidays?
The store is closed on Thanksgiving Day (Nov 27), Christmas Day, New Year's Eve, New Year's Day, and Martin Luther King Jr. Day. It operates with regular hours on Veterans Day and the day after Thanksgiving.
What payment options are accepted at The UPS Store #1156?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #1156 provide mailbox rental services?
Yes, mailbox services and rental options are available for mail and package receiving.
Can I get documents notarized at The UPS Store #1156?
Yes, notary services are provided at this location.
Where is The UPS Store #1156 located in Richmond?
It is located at 7330 Staples Mill Road, Richmond, VA 23228, near landmarks such as Amtrak, Verizon, and Dunkin Donuts.
Are there any nearby transit options to reach The UPS Store #1156?
AMP Metro Richmond, a community social service organization nearby, can be a reference point for navigating the area to reach the store.
What dining options are close to The UPS Store #1156?
Nearby dining includes Little Caesars Pizza and DALIA'S DULCERIA Y PALETERIA MICHOACANA, great spots to grab a meal or dessert before or after your visit.
What technology stores are near The UPS Store #1156?
TCC, Verizon Authorized Retailer and Verizon stores are located nearby for mobile phone and electronics needs, useful if you need telecommunications services alongside your UPS visit.