Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1156 in Richmond offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Staples Mill near Amtrak, Verizon and Dunkin Donuts.
Details
- DeliveryNot available
Location
Hours
Reviews
3.8
179 reviews
5 stars
113
4 stars
13
3 stars
7
2 stars
4
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting the manager Kai for her exceptional service.
Inconsistency
While some reviews praised the service, others reported rude and unprofessional behavior from certain staff members, leading to a mixed experience.
Efficiency
Customers appreciated the quick service and efficiency, although some noted long wait times during busy periods.
Packaging Issues
Several customers expressed dissatisfaction with how their packages were handled, citing concerns about care and professionalism in packaging.
Cleanliness
The store was frequently described as clean and orderly, contributing positively to the overall customer experience.
- HCHeather CichockiOct 15, 20255.0This is my go to local UPS and it's not even near where I live. They are always super helpful and kind. I've been for a variety of services and all goes smoothly. They do get busy sometimes but that's normal.
- NRNiesha RossOct 4, 20255.0Kai was super helpful and upbeat. I came to get I9 forms done for my employer. It was done so quickly and seamlessly.
- LVLisa VanOct 3, 20255.0Friendly and helpful staff! I accidentally misplaced my package, I called the next day and Mirvet was wonderful and me locate the package, and labeled it! Thanks Mirvet!!
- MAMu ASep 12, 20251.0UPS needs to send mystery shoppers at locations like this to see how unprofessional and rude people are running business on their behalf. Pathetic service and attitude.
- VVVacAug 29, 20251.0The shorter Caucasian lady who works in here needs a new job to give the amount of attitude and disrespect she does to wrong up boxes is unheard of ! Will not return back.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #1156 in Richmond offer?
The UPS Store #1156 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours of The UPS Store #1156?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, and Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.
Is The UPS Store #1156 open on major holidays?
The store is closed on Thanksgiving Day (Nov 27), Christmas Day, New Year's Eve, New Year's Day, and Martin Luther King Jr. Day. It operates with regular hours on Veterans Day and the day after Thanksgiving.
What payment options are accepted at The UPS Store #1156?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #1156 provide mailbox rental services?
Yes, mailbox services and rental options are available for mail and package receiving.
Can I get documents notarized at The UPS Store #1156?
Yes, notary services are provided at this location.
Where is The UPS Store #1156 located in Richmond?
It is located at 7330 Staples Mill Road, Richmond, VA 23228, near landmarks such as Amtrak, Verizon, and Dunkin Donuts.
Are there any nearby transit options to reach The UPS Store #1156?
AMP Metro Richmond, a community social service organization nearby, can be a reference point for navigating the area to reach the store.
What dining options are close to The UPS Store #1156?
Nearby dining includes Little Caesars Pizza and DALIA'S DULCERIA Y PALETERIA MICHOACANA, great spots to grab a meal or dessert before or after your visit.
What technology stores are near The UPS Store #1156?
TCC, Verizon Authorized Retailer and Verizon stores are located nearby for mobile phone and electronics needs, useful if you need telecommunications services alongside your UPS visit.