Business Details
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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Richmond, VA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
166 reviews
5 stars
113
4 stars
30
3 stars
3
2 stars
6
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, with many specific mentions of employees going above and beyond to assist.
Store Cleanliness
The store was frequently noted as clean and well-organized, contributing to a pleasant shopping experience.
Product Availability
While many customers appreciated the wide selection of products, there were complaints about certain items being out of stock.
Mixed Experiences
Some reviews highlighted negative experiences with customer service, including rude staff and poor handling of specific situations.
- DMdonald MyersDec 29, 20254.0Not complicated! Friendly help finding the product I needed, quick friendly checkout.
- CGCrystal G.Dec 14, 20255.0Great customer service! I called with a situation with my pick up online order, and one of the associates handled it promptly and professionally. The staff was very attentive, and the store is always clean and well maintained.
- GCGregory CDec 2, 20255.0Excellent store with good customer service. I did a couple Amazon returns here and it was fast and easy. Thank you.
- JMJennifer MillerNov 17, 20255.0Lydia in printing is beyond amazing to work with on printing projects for small businesses. I would give her 10 stars if I could. Thank you again for always being so helping and showing patience as I navigate each printing project.
- MSMaggie SigmanOct 17, 20255.0Zaite was very helpful in the printing department. Thank you!
Frequently Asked Questions About Staples
What services does Staples in Richmond, VA offer?
Staples provides printing, shipping, technology, travel, recycling, design services, passport photos, TSA PreCheck®, and Amazon Pickup services.
What are the store hours for Staples in Richmond, VA?
Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Where is Staples located in Richmond, VA?
Staples is located at 3540 Pump Rd, Richmond, VA 23233, in the Short Pump Crossing Shopping Center.
What payment methods are accepted at Staples in Richmond, VA?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Does Staples offer pickup and delivery services?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What types of products can I purchase at Staples Richmond?
Products include laptops, desktops, printers, office supplies, ink and toner, chairs, desks, cleaning supplies, paper products, and popular brands like Dell, HP, Apple, and Canon.
Can I recycle items at Staples Richmond?
Yes, Staples provides recycling services for electronics, ink cartridges, and batteries.
What nearby places can I visit before or after shopping at Staples?
You can visit HomeSense for home goods, La-Z-Boy Furniture Galleries for furniture, or enjoy dining at ZENSHI Handcrafted Sushi.
Are there nearby travel or shipping services close to Staples Richmond?
Yes, Xotic Xcursion offers travel and event rental services, and UPS Alliance Shipping Partner provides courier and shipping services nearby.
Where can I find nearby dining options near Staples Richmond?
Nearby dining options include Rise Biscuits & Donuts, Casa Grande Mexican Restaurant, and Dave's Hot Chicken.