Business Details
3540 Pump Rd, Richmond, VA
23233, United States
Certified by Staples • Mar 01, 2026
(804) 364-2441
Certified by Staples • Mar 01, 2026
https://stores.staples.com/va/richmond/3540-pump-rd
Certified by Staples • Mar 01, 2026
About
Certified by Staples • Mar 01, 2026
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Richmond, VA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Staples • Mar 01, 2026
Hours
Certified by Staples • Mar 01, 2026
Reviews
4.3
168 reviews
5 stars
115
4 stars
30
3 stars
3
2 stars
6
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific associates for their exceptional service.
Cleanliness
The store is generally reported as clean and well-maintained, although there were complaints about the condition of the bathrooms.
Product Availability
Customers appreciated the wide selection of products, though some noted issues with stock levels on specific items.
Printing Services
The printing department received positive feedback for efficiency and quality, with several customers expressing satisfaction with their printing experiences.
Mixed Experiences
While many reviews were positive, there were a few negative experiences reported regarding customer service and product availability.
- JVjennifer vanderpolFeb 14, 20265.0This staples was knowledgeable and quick
- KAKate AhnstromFeb 7, 20265.0Love the printing center, great associates and always professional and fast
- DMdonald MyersDec 29, 20254.0Not complicated! Friendly help finding the product I needed, quick friendly checkout.
- CGCrystal G.Dec 14, 20255.0Great customer service! I called with a situation with my pick up online order, and one of the associates handled it promptly and professionally. The staff was very attentive, and the store is always clean and well maintained.
- GCGregory CDec 2, 20255.0Excellent store with good customer service. I did a couple Amazon returns here and it was fast and easy. Thank you.
Frequently Asked Questions About Staples
What services does Staples in Richmond, VA offer?
Staples provides printing, shipping, technology, travel, recycling, design services, passport photos, TSA PreCheck®, and Amazon Pickup services.
What are the store hours for Staples in Richmond, VA?
Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Where is Staples located in Richmond, VA?
Staples is located at 3540 Pump Rd, Richmond, VA 23233, in the Short Pump Crossing Shopping Center.
What payment methods are accepted at Staples in Richmond, VA?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Does Staples offer pickup and delivery services?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What types of products can I purchase at Staples Richmond?
Products include laptops, desktops, printers, office supplies, ink and toner, chairs, desks, cleaning supplies, paper products, and popular brands like Dell, HP, Apple, and Canon.
Can I recycle items at Staples Richmond?
Yes, Staples provides recycling services for electronics, ink cartridges, and batteries.
What nearby places can I visit before or after shopping at Staples?
You can visit HomeSense for home goods, La-Z-Boy Furniture Galleries for furniture, or enjoy dining at ZENSHI Handcrafted Sushi.
Are there nearby travel or shipping services close to Staples Richmond?
Yes, Xotic Xcursion offers travel and event rental services, and UPS Alliance Shipping Partner provides courier and shipping services nearby.
Where can I find nearby dining options near Staples Richmond?
Nearby dining options include Rise Biscuits & Donuts, Casa Grande Mexican Restaurant, and Dave's Hot Chicken.
Brand Certified Facts from Staples
Staples partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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