FedEx Office in Richmond, VA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Certified by FedEx Office Print & Ship Center • Mar 01, 2026
Certified by FedEx Office Print & Ship Center • Mar 01, 2026
Reviews
4.6
849 reviews
5 stars
733
4 stars
38
3 stars7
2 stars11
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude and unprofessional.
Staff Competence
Several reviews highlighted issues with staff knowledge and competence, particularly regarding printing services and package handling.
Service Reliability
Customers expressed frustration with service reliability, particularly concerning package delivery and shipping issues.
Cleanliness and Organization
The location was generally noted as clean and organized, contributing positively to the customer experience.
Wait Times
Many customers reported long wait times, especially during busy periods, which negatively impacted their overall experience.
CK
Chae Kwon
Feb 21, 2026
1.0
FedEx is not reliable carrier company. In 30% of delivery FedEx changes delivery time. This time package delivery time was Friday b/w 11:30 and 3:30. But I had to go out of town friday. So I requested hold package at pickup location. FedEx promised delivery before 5 PM. I was there to pick up. FedEx personal said they already received package for day, but my package not in location. I checked shipment tracking it showed still out of delivery and delivery time wa end of day. This Saturday morning status is still out of delivery. FedEx keeps saying out of delivery. That's all. I know big companies they don't really care of costomers'complaints. I told the sender NEVER NEVER use FedEx to ship to me.
TB
Tony Bobeck
Feb 16, 2026
5.0
Excellent service
IH
Iain Hall
Feb 7, 2026
5.0
Quick very on it service.
AB
Alexis Blake
Feb 1, 2026
5.0
I’ve been doing business with them for over 3 years and every time I’m greeted with excitement and excellent customer service.
AA
ABDULGALIL ASAD
Jan 27, 2026
1.0
Their service was terrible. I gave him a picture of my ID so I could send a simple package, just some natural honey, but he wouldn't accept it. The man at the counter was rude and had a bad attitude. He didn't respect the customers and made me leave without sending anything because of his behavior. He also closes the door at 5 PM and makes customers leave, even though the official closing time is 8 PM.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Richmond offer?
FedEx Office Print & Ship Center provides printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding services.
Where is FedEx Office Print & Ship Center located?
It is located at 9111 Midlothian Tpke, Suite 200, Richmond, VA 23235, USA.
What are the operating hours of FedEx Office Print & Ship Center?
The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I pick up my online printing orders at FedEx Office Print & Ship Center?
Yes, the location offers in-store pickup for online printing orders.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
Are there any nearby places where I can grab a coffee before or after visiting FedEx Office?
Yes, Starbucks and Shops at the Arboretum, which includes coffee shops, are nearby for a convenient coffee break.
If I need office supplies, is there a nearby store close to FedEx Office Print & Ship Center?
Staples, an office equipment and retail store offering printing services, is nearby and is ideal for office supplies.
Where can I get passport and visa services near FedEx Office Print & Ship Center?
RushMyPassport located inside FedEx Office offers passport and visa services convenient for travelers.
Are there any places for health and wellness near FedEx Office in Richmond?
Gold's Gym for fitness and NurseSpring of Richmond for healthcare services are nearby options.
Can I find any dining options close to FedEx Office Print & Ship Center?
Yes, nearby dining options include Sushi King, Domoishi, Capitol Waffle Shop, and Quiznos for a variety of meals.
Brand Certified Facts from FedEx Office Print & Ship Center
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Certified March 01, 2026Yext Knowledge Graph
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