United States Postal Service

2.1
16 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1430 Front St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1430 Front St, Richlands, VA
24641, United States

Hours

Reviews

2.1
16 reviews
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1
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1 star
11
  • CS
    Cindi Stiltner
    Dec 30, 2025
    1.0
    I wished I could rate them a half a star the ones that work at the post office are the rudest people I have ever dealt with. They loose packages send packages back to sender when they are supposed to be forwarding them on. I’ve made 3 trips asking if they could please forward on until everything is switched over and they even sent my diabetic supplies back. I feel sorry for them because they obviously were not trained right hopefully they get some more training on customer service and how to do their job properly.
  • PW
    Patricia Wcislo
    Jun 10, 2025
    5.0
    Great experience there , great people in and out not like other post offices! I go to this post cause they are fast and nice! Well groomed and socially with customers and its office is clean and the others look nasty !
  • DE
    Della Easterling
    Jan 6, 2024
    1.0
    Cant get packages delivered on time. The rudest people around
  • JS
    Jon Stinson
    May 6, 2019
    1.0
    This place was very rude and unhelpful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.