Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0316 in Reston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Reston Town Center Plaza America Shopping Whole Foods Sunset Hills Wiehle Metro Parkway.
Details
- DeliveryNot available
Location
Hours
Reviews
4.4
125 reviews
5 stars
99
4 stars
7
3 stars0
2 stars
3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and going above and beyond to assist with shipping and other services.
Staff Recognition
Specific employees, particularly John and Jay, received multiple commendations for their exceptional service and professionalism.
Efficiency
Many reviews highlighted the quick service and minimal wait times, contributing to a positive customer experience.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, particularly regarding charges for printing and packaging materials.
Mixed Experiences
While most feedback was positive, a few customers reported negative experiences with specific staff members and issues with service transparency.
- DCDanielle Chu3 days ago5.0I came in to do an amazon return for my husband not to long ago, and the employees were so nice and helpful when I arrived. They were all helping the current guests, and Danny was quick to jump in and help me while I was trying to find the QR code. He was pleasent and patient, even cracked a few jokes with me. Great vibe!
- LBLeonardo BojorgeNov 14, 20255.0Very friendly staff, did a wonderful job making sure the glass soda bottles I was shipping was wrapped individually and got to their destination safely and intact
- DBDavid BurnellNov 13, 20255.0Went here to get some mortgage documents Daniel was extremely helpful highly impressed with his customer service skills and friendly personality.
- CPCharlotte PettyNov 12, 20255.0Every time I come in, they are so helpful and kind. They explain everything and are quick! I'm usually in and out in under 5 minutes! They are amazing and I'm so happy I never have question where to go to send something or print something.
- JBJessica BergOct 5, 20255.0This was going to be 1 star but John stepped in and made it 5 stars. I came in with 3 heavy boxes to send. I had the QR code and/or print option. The first sales associate was a female (didnt get her name) was abrupt and rude and less than interested in helping. I initially brought up a printable label since QRcode wouldn't populate. She said I had to go home and print. (never offered printing onsite). I told I had the QR code but it was not loading she told me go outside or go home and print and turned away. I went outside and It still wouldn't come up. I came back in and John offered options. They didn't work but it was his willingness to help before I went home with all my packages. It is taking the extra step that counts. I come here a lot and this is the first tine any one was rude and not willing to help. So, overall,great store. Maybe she needs more training?
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Reston provide?
The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the regular business hours for The UPS Store in Reston?
The UPS Store in Reston is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store in Reston open on Sundays?
Yes, the store is open on Sundays from 11:00 AM to 4:00 PM. Hours may vary on holidays.
What payment options are accepted at The UPS Store in Reston?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Can I use The UPS Store in Reston for mailbox rental and mail services?
Yes, The UPS Store offers mailbox services including mailbox rentals for handling your mail and packages.
Does The UPS Store in Reston provide notary and document shredding services?
Yes, notary services and document shredding are available at The UPS Store in Reston.
Are there printing services available at The UPS Store in Reston?
Yes, they provide professional printing services including copy services, sign printing, and digital printing.
Which nearby metro station is close to The UPS Store in Reston?
The Wiehle Metro Parkway station is nearby and can help customers access The UPS Store conveniently by public transit.
What shopping centers are near The UPS Store in Reston for combining errands?
Plaza America and Reston Town Center are conveniently located nearby, allowing customers to shop and visit The UPS Store in one trip.
Are there grocery options near The UPS Store in Reston if I want to shop before or after my visit?
Yes, Whole Foods is nearby, providing customers an opportunity to shop for groceries before or after using services at The UPS Store.