United States Postal Service

3.7
21 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 400 5th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
400 5th Ave, Quantico, VA
22134, United States

Hours

Reviews

3.7
21 reviews
5 stars
12
4 stars
1
3 stars
2
2 stars
2
1 star
4
  • AS
    Austin Smith
    Jul 13, 2024
    1.0
    It shouldn’t take 4+ days to deliver after it was delivered to the post office on the 9th and it’s the 13th
  • RM
    Ricki Marie
    Sep 8, 2022
    1.0
    I could not believe the employee here refused to assist me with a package that was improperly shipped out at another location. Although clearly marked, two packages were shipped to me instead of to my friends. I asked for assistance in processing the refund and properly shipping the items out since I was too far to make it to the original post office and obviously I have trust issues that they'll do it correctly now. This woman absolutely refused to help me. I said I honestly don't understand - it's all under The United States Post Office. She says nope, can't help, sorry. I called the main HQ post office number and the employee apologized for the interaction, said any post office could have helped me and she put the ticket in for me. It took less than 10 minutes. Seriously not the hardest thing to do and could have been a really pleasant interaction instead of me walking out of this building dumbfounded and annoyed.
  • DB
    Daisy Banks
    Oct 19, 2020
    5.0
    Any thing I ship from here always gets there fast and the customer service is one of the best and the friendly staff are always professional.
  • NS
    Nancy Southerland
    Jun 27, 2018
    5.0
    Great Post Office! Love the Postal Workers! Everyone has always been so nice and the Post Man enjoys playing with my pup. It’s nice to have someone so awesome on our route!
  • MM
    Malu Mcgraw
    Apr 1, 2016
    5.0
    I really with All Honesty Adore All The Stuff Members From That Facility. They are Very Professional, but never forgetting to Add, what so many Businesses are forgetting to Do, To Add the Spices Of Kindness, Feeling like You are A Friend and That you Belong to that Community, even though I drive 15 miles from my home at Stafford, to That specific Postal Office. Their warm welcoming and friendly smiles make a very big difference in my Life and I believe in everyone's else's. I believe people complained due to be a more around a Business community and everyone wants to do their drop offs fast, forgetting that they have, Militaries, Dependents and Government workers that wants to do their drops at their One Hr. Lunch Time, and all of us some times have boxes or multiply letters to be mail out. I Believe even I have been in a Rush, I have not been in line more then 7 minutes and that is with a line of 4 or 5 people in front of Me. Now in Days People need to exercise Patience more then ever, due to our new technology, some people are getting to forget that we are human beings and that we are not Machines. Believe Me when I say. Your Postal Office is Awesome. And I will continue going even if I have to wait 1/2 Hr. Or more. Many Blessings, God Speed Your Post Master Alicia Makes us feel like at home, maintaining her professionalism at all times, but never forgetting we are human beings. Everyone is Awesome 10 Starts for your Postal Office

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.