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United States Postal Service

2.3
(78 reviews)

Business Details

220 N Hatcher Ave, Purcellville, VA
20132, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 220 N Hatcher Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
220 N Hatcher Ave, Purcellville, VA
20132, United States

Hours

Reviews

2.3
78 reviews
5 stars
20
4 stars
5
3 stars
2
2 stars
1
1 star
50
  • MC
    Michael Cauldwell
    Feb 11, 2026
    1.0
    Post office customer service absolutely sux. My mail hasn’t been delivered for two days. Informed delivery says I had mail to be delivered each day. Outgoing mail was picked up but no mail was delivered. All you can call is an 800 number that runs you through an automated system which is a huge black hole. The USPS is as close to a living in Russia experience as you can get in the US.
  • RN
    Rob Norris
    Oct 17, 2025
    4.0
    Very friendly and helpful staff!
  • MB
    Mr Baker
    Jun 10, 2025
    1.0
    Have called several times,at different hours,different days during business hours.phone is picked up and hung up, without postal employee answering. Trying to find out why my mail is getting returned to those that sent it. No changes have been made to my account etc. The infomed delivery fails to post mail arriving or arrived as it is supposed to. Another situation where I had paid extra for mail to be delivered, signed for by the adult at address, return receipt etc. Mail traveled up and down the East coast, arrived a week or more late, put in on street mailbox with no signature or notification of delivery.(Blacksburg, VA) destination. Spoke to the Purcellville Post master showed all receipts,tracking and emails from the other postal locations showing Purcellville clerks failed to properly do their job. Postmaster refused to refund my cost and tried to place blame on others. I told her I was filing a report with the Inspector General her response was go ahead, she didn't care. Typical of the service you get in Purcellville. How many other folks have had issues with this location? This location also will go several days without delivery of mail on several routes.
  • BJ
    Brian Jackson
    Dec 13, 2018
    5.0
    I have had nothing but good experiences so far. The staff at the office are always friendly and our delivery drivers are amazing.
  • JP
    Jonathan Puleo
    Oct 31, 2018
    1.0
    They're awful and lazy. Attempted to have the same package delivered twice and both times they marked as delivered to meet quotas. It showed delivery attempted when there was not.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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