United States Postal Service

Reviews

• RS

  Rose Shaw

  Feb 11, 2026
  4.0
  I’m giving 4 stars because the young lady was on point. However my mail is being held just because! I’ve moved to a new location with a new address for the property) so every time I try to change my address I’m told I don’t need an apt #) well I have an apt #. I rushed to the post office because they are holding a pkg) claiming it’s by my request 🤣 funny I’ve been waiting for this pkg since January the last thing I would tell them is to hold my mail. I had recvd a letter saying I had to go to the post office, to clear things up … when I finally went yesterday the letter had expired … however the young lady did search for my pkg, unsuccessfully non the less! They definitely need more help ….other then the guy just sitting waiting for cust, who need help with mail. By the time the young lady came back from looking for my pkg, the line was at the door. She was willing to track it but I told her thanks anyway because her line had increased and I try another day!
• HK

  Hello Kitty

  Feb 6, 2026
  1.0
  Whoever is responsible for the mailing to whispering Oaks needs to get their Eyes checked, because they have a really bad habit of putting mail in the wrong mailbox I had a neighbors asked me did I have their mail and yes I have received them also they gave me mail that was mines that’s was in there mail box And some other neighbors and get my mail and will be nice enough to give it to me. I don’t know these people well enough to be in my personal information all because of a mistake a mail person did
• CW

  Casey Williams

  Jan 19, 2026
  1.0
  I have a business where I need to ship. They closed the gates 5 minutes early. Not cool.
• MH

  Mike Holden

  Dec 23, 2025
  1.0
  These people do not even deserve one star because they should not even have a job. Any person you talk to at this location will lie to you and do everything they possibly can in order to get rid of you. They only have one person at the front and always have a line stretched all the way to the front door because they are so slow waiting on each person. If they ever go to the back for some reason than they disappear for another ten or more minutes. The mail carrier on my route has not delivered any mail for the past 3 days. I have informed delivery that is supposed to let you know exactly how many pieces of mail will be delivered daily. The problem is that the carrier refuses to deliver the mail and they know that nothing will ever be done to them about it. The informed delivery also tells you when your mail was delivered but that is a lie because I know for a fact that no mail was ever delivered. I went to the post office located at 933 Broad St. to complain and they told me I had to fill out a stupid form and leave it then come back later. I told them that I wanted to speak with a supervisor than they made me wait over 15 minutes hoping that I would get mad and leave. When I explained to the supervisor about no mail being delivered she went to the back and returned with about twenty letters that were never delivered or left inside my mailbox. She kept making up excuses for the incompetent carrier so I asked her to pay me $70,000.00 a year to deliver mail and I would make sure it got done. The very next day the mail carrier was on our street delivering mail but never delivered my mail on purpose. If you file a complaint online it will take about a week for them to refer you back to the same post office that you complained about and nothing will ever be done.
• AL

  Amber L

  Dec 3, 2025
  1.0
  If I could give 0 stars, I would. This post office is awful. They don’t answer the phone, they don’t actually hold mail that’s on a mail hold, and they said it would take SIX MONTHS for me to get my mailbox key. I’ve had packages vanish and mail no where to be found. This is ridiculous and I’m over it.

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