Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 933 Broad St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
191 reviews
5 stars
29
4 stars
7
3 stars1
2 stars
7
1 star
147
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with staff being unhelpful, rude, or unresponsive.
Long Wait Times
Numerous reviews highlighted excessively long wait times, often with only one employee working at the counter.
Mail Issues
Customers frequently experienced lost mail, misdeliveries, and delays in receiving packages.
Inconsistent Operations
The post office often opened late and had issues with staff availability, leading to frustration among customers.
Positive Staff Comments
Despite the negative feedback, some customers praised the friendliness and helpfulness of individual staff members.
- RGRobert GilhangNov 6, 20251.0very bad
- WWWilliamOct 24, 20251.0VERY FRIENDLY male clerk. However, this facility is slower than a snail moving backwards. Don't come here if you have any social or anxiety disorders or of you have any appointments on the same day. I've never ever seen a post office with 3 personnel and literally watch 1 person try to juggle 13 people in line trying to hold on to their package for an hour before they get served. In addition, this place lost my legal document in a standard envelope that I was mailing to the Portsmouth circuit court which I hand delivered to pay for extra postage because of weight. 🤣 I hate to shame people but this place is abysmal.
- GGGiGiSep 22, 20255.0Great bunch of people working here.
- CBCynthia B-BSep 12, 20252.0Did not have outside mailboxes had to go inside to drop off my mail?
- DSDevante SweetingSep 8, 20255.0Been going to this post office regularly for a few years and the customer service is always top notch.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service on 933 Broad St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this post office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and most locations can take your passport photo.
Do I need an appointment for passport services at this location?
Most Post Offices that offer passport services require scheduling an appointment via the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 933 Broad St?
Monday to Friday: 9:00 AM to 5:00 PM, Saturday: 10:00 AM to 12:00 PM, Sunday: Closed.
How can I get a PO Box at this post office?
You can apply for a PO Box online or in person; if applying in person, bring two valid IDs and your completed application. Online reservations can be made at https://www.usps.com/manage/po-boxes.htm.
Are PO Boxes accessible after normal lobby hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with this local Post Office for specifics.
What nearby places can customers visit before or after their visit to this post office?
Customers might visit nearby places such as Economy Lodge for accommodation, Virginia Scenic for arts and entertainment, or even Strategic Housing Solutions, LLC if they have real estate needs in the area.
Is there public transportation or other related postal locations near this USPS branch?
Nearby, there is another United States Postal Service and United States Post Office location which could be alternatives. These may assist customers if this location is busy or for different services.
Are there automotive or moving service providers near this postal location?
Yes, P and P Motors and Transportation (car and used car dealer) and U-Haul Neighborhood Dealer (truck rentals) are nearby, which might assist customers needing transportation or moving help.
Where can I find hardware or contractor services near the post office?
Nearby contractors and service providers include Fee's Electrical Service, Shoreline Industries, and hardware stores like southern plumbing and heating supply or J J Fasteners Inc, which could be useful if you need related services.