Brand Certified
United States Postal Service
3.6(46 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
431 Crawford St, Portsmouth, VA
23704, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 431 Crawford St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.6
46 reviews
5 stars
26
4 stars
5
3 stars0
2 stars
2
1 star
13
- AGA GFeb 18, 20261.0Came in at 2:50 pm to a hand-written sign that said “out to lunch, back at 3:15”.
- MBMeghan BrooksSep 29, 20251.0*My original post was deleted.* This USPS is barely functioning. They are so under-staffed that the one worker in the store will close during working hours at random every single day. Sometimes noon, sometimes 3PM, sometimes 10AM, sometimes 1:30PM. It is very unpredictable as to when they’re actually open. I understand the one worker does need a lunch break, but business hours are business hours. This means they should hire more staff. I can cite 13 different times this has happened to me. My online business runs off orders I mail using USPS, and this store down the street from my house ideally should be convenient for me. Instead, it is a major inconvenience and a burden to my small business. I can only imagine how many others are inconvenienced by the randomness and unreliability of this office.
- QDQueenEarth DivineDec 15, 20235.0Friendly service
- SSSwytBetyMar 10, 20232.0I don't usually do this but I went here to pick up my packages for my baby shower when I came upon a note on cardboard saying "out to lunch be back at 2:30". Door was wide open with packages siting on the counter for anyone to take. Anyone could've hopped the counter. Group of us dumbfounded and wondering why the counter was unmanned or at least doors locked.
- JWJacqueline WrightFeb 17, 20175.0Everyone Is So Helpful And Friendly. Love to come here
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 431 Crawford St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo if you schedule an appointment.
Do I need to make an appointment for passport services here?
Most passport services require an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I rent a PO Box at this Post Office?
You can search for, reserve, and apply for PO Boxes online, then complete the setup in person at the Post Office with two valid IDs.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations provide 24/7 access to PO Boxes in the lobby, but access hours may vary, so check locally for specific times.
Where is the United States Postal Service located in Portsmouth?
The USPS branch is located at 431 Crawford St, Floor 1, Portsmouth, VA 23704.
What nearby attractions can I visit around the USPS at 431 Crawford St?
You can visit the Portsmouth Naval Shipyard Museum, Paradise Creek Nature Park, or the Historic Pass House before or after your visit to the Post Office.
Are there dining options near the United States Postal Service location?
Yes, Sing Wong Restaurant offers Chinese and Japanese cuisine nearby if you want to grab a meal around your postal visit.
What nearby facilities could I visit for banking or financial services near 431 Crawford St USPS?
You can find Wells Fargo Bank, TowneBank, and other local banks nearby for your financial needs.
Brand Certified Facts from United States Postal Service
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