Brand Certified
United States Postal Service
1.9(116 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
3590 Towne Point Rd, Portsmouth, VA
23703, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3590 Towne Point Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.9
116 reviews
5 stars
19
4 stars
3
3 stars
7
2 stars
10
1 star
77
- MPMatt ParkerFeb 26, 20261.0I have put up with the older gentleman’s poor customer service for many years without saying a word. Does he think that we do not see his deliberately slow sub-par service? Perhaps he has a gripe with the Post Office or the Government, but he is taking it out on US…his neighbors. Yesterday, his “service” was so poor, I had to cancel my transaction and find another post office. Maybe he thinks he is fighting the good fight, but the result is long lines, poor customer service, and endless frustration for the people in his own community.
- WWWilliamFeb 19, 20261.0Pititiful! This branch needs to be closed; period! Much better service at the Post Office branch at Chesapeake Square!
- JLJacob LittlefieldJan 29, 20261.0Young woman at the post office always provides as exceptional service as possible. Older gentleman is rude, unprofessional, lazy, and out right needs to just be fired. Everyone who goes to this post office and has an issue with him needs to make a formal complaint to usps as I have done as not only does he just not efficiently do his job but doesnt even scan prepaid labels at times leaving packages in limbo without tracking leaving buyer scared of being scammed. This has tainted my reputation several times and has put me on the verge of filing a lawsuit against this post office. Correct these actions immediately or face legal consequences.
- SCSierra CulpepperJan 14, 20265.0I've been here 3 times, never had an issue
- ECEric ClaptonJan 5, 20261.0Worst post office on Earth. Somebody please fire the old man who treats you with an attitude 100% of the time.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 3590 Towne Point Rd, Portsmouth, VA?
This USPS location offers mailing and shipping services, money orders, PO Boxes, passport applications, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment.
Is an appointment required to use the passport services here?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select times.
What are the operating hours for this USPS location?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 12:00 PM, and closed on Sundays.
How can I get a PO Box and what are the costs?
You can reserve a PO Box online or in person with two valid IDs; prices vary by location and can be checked via the USPS website.
Is 24/7 access available for PO Boxes at this location?
Many USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary; check with the local office for specifics.
Where can I find parking or transit options near the USPS at 3590 Towne Point Rd?
Nearby, you can find public services like the Virginia Department of Motor Vehicles and other postal offices, which can help orient you when visiting the USPS.
Are there nearby dining options to try before or after visiting the Post Office?
Yes, nearby dining includes Hot Wings Inc., Towne Point Pub and Restaurant, and S & J Seafood for a variety of meal choices.
What other services are available close to the USPS location for convenience?
Nearby services include banking, insurance at Direct Auto Insurance, beauty salons like Kappatal Cuts, and laundromat services such as Wash King Laundromat.
Does the USPS location provide online resources or apps for easier service?
Yes, customers can use the USPS mobile app available on iOS and Android and online portals for scheduling passport appointments and managing PO Boxes.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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