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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3590 Towne Point Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
113 reviews
5 stars
18
4 stars
3
3 stars
7
2 stars
10
1 star
75
- ECEric ClaptonJan 5, 20261.0Worst post office on Earth. Somebody please fire the old man who treats you with an attitude 100% of the time.
- MTMorgan TaylorDec 16, 20252.0It’s a busy time of year with lots of traffic in/out of USPS. I came to this location because the office closest to me didn’t open as early. I have an Operation Santa package that needs to be mailed and after scanning the QR code, the clerk was clueless and sent me away. I appreciate his service of 30+ years and I’m sure he’s knowledgeable on the standard operation but what a disappointment to wait in line just to be turned away when I have a time-sensitive package to be sent. It would make sense that he’s trained on these seasonal procedures, but it appears he is not. I will try the office near me - hopefully I get a better result.
- CVcamari vanessaNov 5, 20251.0The elderly worker needs to retire, like others have said he insanely SLOW always find an issue with your package or shipping he is never able to scan or send anything online it’s different times we don’t all need stamps ! and if you walk in and see him working just know it will be an issue or slow service.denied my packaging because he wanted to know exactly how many cookies were in a box, I was sending snacks and food over! I don’t know how many cookies in an enclosed container! Ridiculous isn’t up with the modern technology and very rude oh and super slow if I see him I will let the person pass in front of me just to avoid him and get the kind sweet woman that works there too.
- LPLogan PancoastOct 16, 20251.0The older gentleman that works here is disrespectful and talks to you like you’re incompetent. He reached over my screen to tap the survey about my experience to rate it better than it was.
- RMRiley McDonaldSep 5, 20251.0There are few places I’ve had a worse experience at than here. The man moves disrespectfully slow. He clearly has no respect for anyone’s time and it’s a slap in the face. A woman in front of me had 4 packages. After taking ages to ring them up, he then walked each…. individual…. package….. one….. by…. one…. to the bin in the back, at a snails pace….. just for the system to FAIL and have to start all over again. Meaning he’d have to go BACK to the bin…. pick them all back up…. one…. by…. one….. and start the process AGAIN. The system probably failed because he took so damn long!!!!! At this point, 10 new people had walked in, the line was out the door, and we still hadn’t even moved in 20 minutes. Even though I was next in line, I’d been in there for almost an HOUR at this point and he’s still on the same lady with her 4 packages. I drove to the next town over in Chesapeake, waited in THEIR line, and still got home faster than I would’ve if I stayed in this line.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 3590 Towne Point Rd, Portsmouth, VA?
This USPS location offers mailing and shipping services, money orders, PO Boxes, passport applications, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment.
Is an appointment required to use the passport services here?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select times.
What are the operating hours for this USPS location?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 12:00 PM, and closed on Sundays.
How can I get a PO Box and what are the costs?
You can reserve a PO Box online or in person with two valid IDs; prices vary by location and can be checked via the USPS website.
Is 24/7 access available for PO Boxes at this location?
Many USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary; check with the local office for specifics.
Where can I find parking or transit options near the USPS at 3590 Towne Point Rd?
Nearby, you can find public services like the Virginia Department of Motor Vehicles and other postal offices, which can help orient you when visiting the USPS.
Are there nearby dining options to try before or after visiting the Post Office?
Yes, nearby dining includes Hot Wings Inc., Towne Point Pub and Restaurant, and S & J Seafood for a variety of meal choices.
What other services are available close to the USPS location for convenience?
Nearby services include banking, insurance at Direct Auto Insurance, beauty salons like Kappatal Cuts, and laundromat services such as Wash King Laundromat.
Does the USPS location provide online resources or apps for easier service?
Yes, customers can use the USPS mobile app available on iOS and Android and online portals for scheduling passport appointments and managing PO Boxes.