The UPS Store

3.4
91 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5226 in Portsmouth offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Victory Crossing Shopping Center-Next To Farm Fresh.

Details

  • DeliveryNot available

Location

The UPS Store
4006 Victory Blvd, Portsmouth, VA
23701, United States

Hours

Reviews

3.4
91 reviews
5 stars
51
4 stars
3
3 stars
1
2 stars
2
1 star
34
  • JB
    Jazmyn Bunch
    Nov 7, 2025
    5.0
    The individual was extremely kind and helped me with everything I needed help with.
  • SC
    shoshana carter
    Nov 6, 2025
    5.0
    This store stays busy, but the staff handle it with impressive speed and professionalism. Everyone I encountered had a great attitude and was clearly working hard to help customers get in and out efficiently. Excellent service even during peak hours!
  • CC
    Chelsea
    Oct 14, 2025
    5.0
    Kudos to this staff! The location is by far one my favorites in Va beach area! When I moved here I prayed for a good ups staff as I am guilty of amazon free return and I’m sure a ups hates to see me coming lol but this location everyone is so friendly and nice! They are always happy to assist, strike up convo and help you in any way needed. They are frequently busy and never overwhelmed staff always stays calm and treats all guest the same. Def the example of how a store should flow it’s nice to see ppl enjoy their job bc it makes a difference! Thanks for being so kind and patient with all your guests!
  • MA
    Melissa Agosto
    Sep 29, 2025
    1.0
    I need help and they will not answer the phone. What is the point of having a phone number listed? Even UPS customer care is calling and they refuse to answer the phone. I see the store manager responds to reviews, so maybe I can get help here- I came to pickup my package and the store was closed. I do not live there. I was in town for a funeral. I could not stay until Monday, as I have been out of work for a week. I need my sister to pick the package up for me but we don't have the same address. I live in NC. How am I supposed to get my package? Can she get it for me? I don't want it shipped back. I've been trying to get help all morning. Can't get through. Customer care can't get through. What's wrong with the phones. I called last week also and no one answered. Can we extend the pickup date? Can't get anything resolved when no one will answer the phone . What happened to great customer service? It seems like no one cares about that any more.
  • SS
    Sara Seidler
    Sep 28, 2025
    1.0
    The oriental female cashier was extremely rude and unprofessional with no customer service skills whatsoever!! I will do my Amazon return elsewhere as I won't EVER return to this location again!!!

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Portsmouth provide?

The UPS Store in Portsmouth offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.

Where is The UPS Store located in Portsmouth?

The UPS Store is located at 4006 Victory Blvd, Ste J, Portsmouth, VA 23701, USA, inside the Victory Crossing Shopping Center next to Farm Fresh.