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Visit your local Post Office™ at 202 Mill St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.1
41 reviews
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- JLJae LynnNov 4, 20252.0Seeing-eye dogs are not the only valid service dogs.
- BSBrain StormAug 14, 20252.0**Review of Riverside Post Office** ⭐⭐☆☆☆ (2/5 stars) I recently visited this Post Office, and I think it’s safe to say that “slow” doesn’t adequately capture the experience—it was more like a standstill. **Location:** On the positive side, the location is decent, tucked away in a small area with ample parking. However, a convenient location can only take you so far when the service is this frustrating. **Service:** Upon entering, I was greeted by a line that could easily rival a theme park queue, and it didn’t seem to be moving at all. There were only two clerks working, and they appeared overwhelmed by the number of customers. I waited for nearly 30 minutes, and honestly, I was ready to pull my hair out by the end. **Cleanliness:** The post office itself wasn’t any better. It felt dingy and crowded, with piles of outdated notices plastered on the walls. While I understand post offices can get busy, the lack of tidy organization only added to the chaos I was witnessing. **Process:** When I finally reached the front of the line, I thought maybe my luck was turning. Unfortunately, this clerk seemed to be moving in slow motion. It felt like she was handling each transaction as though it was a life-or-death matter. I had a simple package to send, yet she spent several minutes searching for the correct postage rate while distracting herself by chatting with a colleague. I appreciated the friendly atmosphere, but not at the expense of efficiency. **Customer Experience:** You could feel the collective frustration in the air. Other customers exchanged glances of disbelief, and one lady even commented on how this place must’ve been “stuck in a time warp.” I couldn’t help but agree. When I finally completed my transaction, I had lost all patience, and I left the post office with a heavy heart instead of any sense of accomplishment. **Conclusion:** In summary, the Post Office has a long way to go. While there might be makeshift charm in the slowness, it leaves much to be desired when it comes to customer service. If they could increase staffing and training, it could really improve the experience for everyone. Until then, I suggest seeking alternative postal options if you value your time!
- MMMankah MelvisJan 20, 20241.0My package was sent as priority and well noted to be a frozen goods but I have not received even though they say it was delivered. Pls can I have my package?
- IEIndigo EriksenDec 18, 20195.0Today was a wonderful day at the Occoquan USPS. Postmaster Judy was so calm and kind as she helped me figure out the best way to send packages to Colorado for the lowest price. I also had an international package and 14 other items to send (yes, I was that terrible creature with a load of items to mail during the winter holiday rush), and Judy was wonderful. There wasn't much I could do other than stand there reflecting on the gratitude I felt for the peace of the experience. The other times I've gone to the Occoquan post office have been excellent as well. I appreciate the care and attention they offer to their clients. It's a small post office, which means at times there is a line, but I've been happy with the service I've received.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Occoquan?
The United States Postal Service in Occoquan is located at 202 Mill St, VA 22125.
What are the operating hours of the Occoquan Post Office?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Can I apply for a passport at this USPS location?
Yes, this USPS location accepts first-time passport applications and most locations can also take your passport photo. You should complete and print your passport application form before applying.
Do I need an appointment for passport services here?
Most Post Offices offering passport services, including this location, require scheduling an appointment through the online scheduler. Limited walk-in passport hours may be available at select locations.
What is the fee for passport photos at this Post Office?
The current fee for a passport photo at USPS is $15.
How can I reserve a PO Box at this Post Office?
You can search for and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person at the Post Office.
Are there any nearby dining options to try before or after visiting the Post Office?
Yes, nearby you can visit Zorba's Grill, known for Greek and pizza dishes, or Salad Saloon, which offers American and Mexican cuisine. These restaurants provide convenient dining options around the Post Office area.
What nearby places offer arts and crafts activities around the Post Office?
Nearby arts and crafts venues include Yarn Cloud, a fabric store, and Paint Your Heart Out Inc, which is also an art gallery and gift shop. These places are great to visit alongside your Post Office trip.
Are there any nearby parks or landmarks to visit in Occoquan after your Post Office visit?
Yes, Historic Occoquan is a landmark and historical building close by, and Mamie Davis Park offers a pleasant outdoor space for leisure and events.
How can customers benefit from nearby services such as salons or boutiques after visiting the Post Office?
After your Post Office visit, you can explore nearby beauty salons like Salon 8 Hair and Nails Spa or Sugar Mind Home Studio, and boutiques such as Urban Posh Boutique or The Salty Beach Boutique for shopping and personal care.