United States Postal Service

2.3
104 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 10449 White Granite Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10449 White Granite Dr, Oakton, VA
22124, United States

Hours

Reviews

2.3
104 reviews
5 stars
24
4 stars
9
3 stars
3
2 stars
2
1 star
66
  • LY
    LokHin Yik
    3 days ago
    5.0
    I usually go early in the morning when there’s little to no line. Never had an issue with the staff. They were friendly, polite, and provided a professional customer service. Sometimes they work a bit slower due to passport appointments but it’s an understandable problem. Just gotta have a little bit of patience. Never had a negative interaction here.
  • MG
    Madhu Gottumukkala
    Dec 29, 2025
    1.0
    This location has the most useless staff and very rude. This location has passport acceptance facility. I was here for a 10:45 appointment and I made sure to show up 20 mins ahead because I am prepared. They won’t call you when your appointment slot comes up. And when I ask, tell them about my appointment, the lady looks at you and at the clock like I was either late to my appointment or it was not time yet. Then quickly learning that it is 10:46, she says, we always run late, I am doing best, you can sit there. No seats. So we just stand for another x minutes. Just to give you an idea, 3 people at the counter and appointments are in 15 min slots to book. You shouldn’t be in public facing jobs if you don’t know what customer service is. And don’t ever work for government if you don’t want to provide service. And finally at 11:10 i get called, and after finishing the job, she asks for feedback. When I start giving her feedback, she gets upset and cuts me short to leave.
  • AH
    Austin Hope
    Dec 17, 2025
    4.0
    Staff is usually very helpful but the office is definitely understaffed, so things can be slow. Facility itself is fine quality wise but could be better. The shipping supplies section is very complete, I can always manage to find and use what I need to send packages.
  • SH
    Summe Heat
    Oct 29, 2025
    1.0
    I was having a really difficult day and needed some help understanding something, but the employee I interacted with kept getting meaner and less patient the more I asked questions. She started speaking to me with less and less respect, and I left the post office in tears. I’ve never felt so dismissed or embarrassed just trying to send a package. October 29 at 12:00 PM
  • JT
    Jr Ty
    Oct 25, 2025
    1.0
    The normal mail man to lazy to drive up my driveway and knock takes 3 seconds but wants to just sit in the mail truck and stuff a mail box but wont deliver to door🤦‍♂️ unhappy...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.