United States Postal Service

3.2
10 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 39 7th St NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
39 7th St NW, Norton, VA
24273, United States

Hours

Reviews

3.2
10 reviews
5 stars
5
4 stars
0
3 stars
1
2 stars
0
1 star
4
  • EL
    Edward Lyttle (Lee)
    Oct 22, 2021
    5.0
    Great employees and great service great prices and service
  • CY
    Courtney Young
    Jul 29, 2020
    1.0
    I went in to inquire about a piece of missing mail informed delivery told me was going to arrive today. This is an important letter I have been waiting on. After waiting several hours past the normal delivery time frame I went down to the local office to inquire. I was met with a rude impatient employee who informed me that there was really nothing they can do and basically scolded me. I got a lot of excuses about them being really behind and honestly I just find that ridiculous. If you’re short handed hire people and adjust your schedules. Norton USPS is a joke
  • DP
    Donna Porterfield
    Jun 25, 2020
    3.0
    The staff at this post office are friendly and very helpful. However, the postmaster is rude, and treats the staff badly. I have witnessed him chewing out his employees publicly and getting into verbal fights with customers over silly things. I have been going to this post office for the past 41 years, and it has always been a friendly, helpful place -- until this new postmaster came. He is ruining our little post office. I feel sorry for his employees.
  • AI
    Alyssa Isom
    Mar 26, 2019
    1.0
    Horrible post office to have a p.o.box! Rude, impatient employees. Very slow putting mail in the boxes. Sometimes noon before you can get your mail. Tracking info online will say parcel delivered but it's not in your p.o.box so you don't even know when your mail is actually delivered. Will not renew my p.o.box at this post office. DO NOT RECOMMEND!
  • SK
    Sam Koutroulakis
    May 1, 2015
    5.0
    The staff was very helpful 👌🏼

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.