Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 101 N Pinetta Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
101 N Pinetta Dr, North Chesterfield, VA
23235, United States
Hours
Reviews
2.5
112 reviews
5 stars
30
4 stars
11
3 stars
2
2 stars
10
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific instances of employees displaying a lack of patience and professionalism.
Service Efficiency
Customers frequently mentioned long wait times and inefficiencies, particularly during busy periods, with complaints about staff shortages and slow service.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their helpfulness and professionalism, indicating that experiences can vary.
Appointment Issues
Numerous reviews highlighted problems with appointments, including cancellations without notice and confusion about service availability.
Mail Delivery Problems
Several customers expressed frustration with mail delivery issues, including lost packages and delays in receiving mail.
- R_rai _0qtOct 25, 20252.0The lady that was at the front was so rude. I was waiting to ask her a question,then she said “these people don’t know how to read signs” the signs did not answer my questions. But one the other hand this gentleman was so calm and kind, 5 stars for him.
- SSSamantha StreitzOct 12, 20251.0We went today for our passports. The lady working was so unbelievably rude. My husband and I brought our 3 kids to get their passports. We had a reservation and still no one came out for over 10 minutes after our reservation should have been. Then the lady was so rude the entire time. If we didn’t need these passports so soon we would have left.
- VSVanessa Serna sierraSep 11, 20251.0I made an appointment to get my 8 months baby passport at 6:30 am and waited outside the door for 45 minutes and nobody showed up.
- AYAlison YoungSep 8, 20254.0I went to Post office today at 1pm get there and they. Close till 2pm ..to try get a new mailbox key ...guess I try again see the open.but very inconvenient why don't they let some know that customer service for the post office on hiosk rd..is close from 12-2pm close ..but do better...
- AAAprilAug 24, 20255.0I love this post office. They can be extremely busy due to their location on busy bee Midlothian. But they can keep up like pros! And let me tell you, I went to mail my taxes return on April 15th and they got through the line crazy fast, with such good attitudes even though I was even tired of hearing people asking the same question over and over, especially bcuz if I heard it, so did everyone else waiting too. On top of that, my PO BOX was up for payment to renew. I forgot the letter and there was a whole new line to the door waiting behind me, I didn't want to take the time to go to my car for the letter or go out the door to check my box number....but lo and behold my savior, the manager...I said the last name and she named off me and my husband and my sons first names and told the other customer service rep helping me exactly what our box number was!!! How many people who serves hundred of people do you think could do that? That woman needs a raise!!! everyone in their I've ever been helped by has given me 100% effort in helping me. Thank you from PO Box 35348!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 101 N Pinetta Dr offer?
This location provides mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this and many other Post Offices accept first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment scheduled via the USPS online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Open Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve available PO Boxes online at the USPS website, then complete your setup in person at the location.
Are PO Boxes accessible after normal business hours?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but hours may vary so please check locally.
Where is the nearest Starbucks from the Post Office, and why might I visit it?
Starbucks is nearby; customers might stop there for coffee or refreshments before or after visiting the Post Office.
Is there a FedEx Office near the USPS location for printing and shipping services?
Yes, the FedEx Office Print & Ship Center is nearby and provides additional printing and shipping options for customer convenience.
Where can I find food options close to the USPS location?
Nearby restaurants such as Sushi King and McDonald's offer dining choices for customers visiting the area.
Are there any ATM or banking services close to the Post Office?
Yes, a Bitstop Bitcoin ATM and Wells Fargo ATM are near the Post Office, providing convenient access to banking and financial services.