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United States Postal Service

2.1
(151 reviews)

Business Details

600 Church St, Norfolk, VA
23501, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 600 Church St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
600 Church St, Norfolk, VA
23501, United States

Hours

MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Reviews

2.1
151 reviews
5 stars
31
4 stars
8
3 stars
3
2 stars
5
1 star
104
  • A9
    antwan 919
    2 days ago
    1.0
    They delivered my package to the wrong address. It supposed to go to Norfolk but they sent it to Chesapeake. Weird.
  • IN
    Isaac Najera
    Apr 10, 2026
    1.0
    My package always has its last stop here and it ends up getting sent somewhere else. Apart from that i paid for priority mail and it still takes them more than a week to get to me
  • TM
    Tanee' Mclean
    Apr 4, 2026
    1.0
    this place exemplifies the example of what the worse customer service could be like. imagine having an passport appt and coming in a few minutes earlier than your set time and having majority of your documents for your passport application but just missing a photo copy of your birth certificate and ID and being told by the blonde lady "well if you can run to the ups store on 21st and make it back in time for your appt i'll still do it" with the store being 10 minutes from the postal office . if this is what customer service has reached in today's society then I don't want it especially not from here. I work in healthcare and would never show a lack of basic human decency
  • JS
    J S
    Mar 30, 2026
    1.0
    Terrible customer service and terrible passport service
  • MH
    Megan Hicks
    Mar 6, 2026
    1.0
    Package that I'm ordering have been stopping at this office but instead of being placed as in transit this place is marking them as out for delivery. I live in Newport News. So now when the Norfolk office "delivers" my package to the Hampton office it's marked at delivered. Train your people better! Nothing should be getting marked as out for delivery at 8pm from the post office. I have to sit and wonder if my package will get delivered the next day or if it's actually lost.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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