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United States Postal Service

2.2
(184 reviews)

Business Details

9631 1st View St, Norfolk, VA
23503, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9631 1st View St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9631 1st View St, Norfolk, VA
23503, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

2.2
184 reviews
5 stars
44
4 stars
8
3 stars
8
2 stars
10
1 star
114
  • TJ
    Trent Jorgensen
    Jan 23, 2026
    1.0
    They do not do passports here. Go to the courthouse.
  • PD
    Peyton Marquardt (D4rkArtorias)
    Jan 12, 2026
    1.0
    Its not bad place overall, but their Passport services needs some serious improvements. I have scheduled 3 or 4 appointments to have each one cancelled due to them not having anyone in who can do passports. Which is now causing me stress and all they can tell me is "The Court House is open until 4:45 PM" Like what is the point of scheduling an appointment when they don't have anyone in who can do them.
  • KS
    kenny s
    Jan 9, 2026
    1.0
    went in wanting to know why multiple packages i had for the holidays were not delivered even though it was stated that they were. woman at the counter not only was extremely rude and had an attitude, but ignored me while watching videos on her phone with her earbuds in. she also tried to tell me i was” being scammed “ for buying an item out of the USA and told me that me not receiving the package was “ not her problem “
  • MW
    Mike W.
    May 4, 2022
    2.0
    The 2 times I've actually been there, the employees were pleasant, knowledgeable, and helpful, but the wait times were outrageously terrible. Couple that with their total disregard for answering the phone, and you get generally awful customer service.
  • JC
    Jennifer Clester
    Oct 29, 2018
    1.0
    Been trying to call them to find out where my package is that was “delivered “ NO ANSWER!! I’ve tried calling for over an hour. Finally went online and filed a case. Hopefully going up the ladder will handle the problem.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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