United States Postal Service

2.6
40 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2301 Colley Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2301 Colley Ave, Norfolk, VA
23517, United States

Hours

Reviews

2.6
40 reviews
5 stars
13
4 stars
3
3 stars
1
2 stars
0
1 star
23
  • HC
    Henry Case
    Dec 6, 2024
    1.0
    Package not delivered three days in a row, told can't get access which is a lie. And when going to this post office to find out. Since it seems to be incapable anymore to have packages delivered by USPS. I'm told they don't have my packages there and they don't have carriers and get told to call a 1-800 number
  • JM
    Joshua Meyers
    Aug 5, 2024
    1.0
    Just tried to return something and they said I couldn't use their packaging, I had to use the original packaging. The original packaging was paper and couldn't be resealed so thanks for all your help. USPS is a worthless service.
  • PC
    pedro camacho
    Apr 12, 2023
    1.0
    I can only say there is 1 person at the office that has great customer service. The rest of the establishment, office workers and drivers work at their own pace and however they feel like it. The drivers left mail on a random car's windshield in front of my house instead of going around the trashcans to drop it in the mailbox. I have been receiving my neighbors mail for a couple days now, had to pick up multiple packages from the office due to the driver's decisions, and just their decision making is awful. I have no issues from getting packages from amazon or other companies. There is nothing I can do to change how these people work but just leave a review. All i can do it let other people prepare themselves for the worst mailing service ever.
  • CL
    Christina Laughlin
    Nov 19, 2022
    4.0
    Closed Saturday.
  • LK
    Lovebug_ Kd
    Jul 11, 2022
    5.0
    very good customer service very sweet and nice. Also understanding

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.