United States Postal Service

2.3
117 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2655 Tidewater Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2655 Tidewater Dr, Norfolk, VA
23509, United States

Hours

Reviews

2.3
117 reviews
5 stars
30
4 stars
5
3 stars
4
2 stars
9
1 star
69
  • MS
    Mo Ste
    Jan 2, 2026
    1.0
    They are never open every time I have tried to go here to get my mailbox key. They are always closed. This is a huge problem!
  • KA
    Krystal Allen
    Dec 23, 2025
    1.0
    HORRIBLE!!! The carriers NO NOT DELIVER THE MAIL! They pull on to my street and don't even get out the truck. I've been waiting for 2 weeks now and nothing but informed delivery tells me I have over 12 pieces coming... this is the 3rd time I've reported it and I don't seem to be getting anywhere.
  • KE
    Kaan Eker
    Dec 11, 2025
    1.0
    This guy was blocking the entrance of the warehouse for half an hour. I asked him to leave he started to eat and he said he didnt care. Disgusting
  • QS
    Queen Slater
    Oct 22, 2025
    1.0
    They’re mail carriers lose and steal packages, and then when you report them with all the evidence to support your claim to have your items replaced; they deny your online claim. This location needs to be investigated and shut down!!!!
  • GC
    George Cornell
    Sep 22, 2025
    1.0
    If I could give this post office a lesser rating I definitely would. This place deserves a ZERO rating. Tried numerous times throughout this afternoon to talk to someone about a letter that was delivered to my job address. EACH time I called, NOBODY would answer the phone and that alone is INEXCUSABLE. I have already made a complaint regarding this location because of it and more complaints will be made tomorrow.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.