United States Postal Service

Reviews

• TT

  Tracksuit

  Jan 21, 2026
  1.0
  Not the post office for you - ESPECIALLY if you go underway - if you want to receive time-sensitive packages when they’re delivered because: ❌ IF this post office is even open, the one person who works there only provides service weekdays 1000-1500 and breaks for lunch 1230ish-1345. So…you have, what, *MAYBE* 3 hours and 45 minutes. Maybe. - One regular day during lunch, I went to pick up a package that was marked as ‘delivered’, and the post office was inexplicably closed with no indication of when it would be open again. Had to reroute the package for a fee. ❌ IF this post office is open and your package is marked as ‘delivered’, you may not get it that day anyway because it’s held hostage completely at that one person’s discretion. Will they sort the mail on time and you get your stuff, or will you have to waste time checking every business day until you do? Good luck. - For three business days, I attempted to pick up my ‘Delivered’ package and was told “No you don’t have anything”. I marked the package as lost and was refunded for it, then suddenly it was available to pick up 6 days after being marked as ‘Delivered’. Unfortunately, I received another package that same day around noon, so I’ll be lucky if I get it the next day. I’m fairly patient and understanding, but if it’s costing me time and money to reroute packages to other locations that are available to give me my things the day of delivery, then this post office is useless.
• MG

  matthew grimm

  Dec 5, 2025
  1.0
  Garbage, never open. Closed during lunch hour when people would need to use it. Just close the post office and open another food option for Sailors.
• GJ

  Gerry Johnson

  Apr 11, 2024
  1.0
  I mailed and tracked an envelope from Fort Cavazos, TX to a post office box at this Post Office (on Gilbert St.) and it took three weeks for mail to be delivered to the P.O. Box. The address label was written correctly. The tracking data showed that the envelope was going back and forth between the Richmond, VA distribution facility, the Norfolk distribution facility and a Norfolk Post Office at a different zip code, not the destination zipcode. Because of previous delivery problems in year 2023 with the mail delivery in the 23511 zip code area, I make a habit of photographing the address label. In March 2024, when I submitted an inquiry on the USPS website for priority mail not delivered yet, the USPS employee that called me (I think it was the manager at the Gilbert Street Post Office/Naval Base Branch) stated the label was "probably" wrong. The address label was 100% correct, to include the +4 zip code format. I might have to start having Federal Express or UPS to deliver mail to a P.O. Box, since the Post Office cannot get their act together.
• JR

  Jeremy Rose

  Sep 25, 2023
  1.0
  No one was there at opening time
• JP

  Julaiza Pontecilla

  Jun 17, 2020
  1.0
  Every time I go here it’s always the same person and he’s so rude towards me. If you’re not happy about your job then just quit.

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