United States Postal Service

1.7
48 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1731 Gilbert St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1731 Gilbert St, Norfolk, VA
23511, United States

Hours

Reviews

1.7
48 reviews
5 stars
7
4 stars
1
3 stars
0
2 stars
1
1 star
39
  • JA
    Jay Aliason
    Aug 9, 2025
    4.0
    Nice little post office on base. 4 stars because they only had 1 worker and they take lunch from 1230-130. It is in a food court if you need to wait.
  • JE
    Jordan Epping
    Jan 5, 2024
    2.0
    This place is chaotic and easily the least professional post office
  • JR
    Jeremy Rose
    Sep 25, 2023
    1.0
    No one was there at opening time
  • JE
    Jacob Edwards
    Apr 20, 2021
    1.0
    Probably the worst post office in the us. They are open from 10-15. And they take a 2 hr lunch break. Will not be returning
  • SG
    Samantha Greninger
    Jun 29, 2017
    1.0
    The guy working the counter made me buy tape to tape my box. Then he couldn't read my address that was written neatly. And he worked super slow. NEVER going back. I don't have much time to do things being in the military so the fact that I stood in line for twenty minutes for two people to get taken care of is ridiculous. I ended up not sending my package because he was too slow.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.