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United States Postal Service

2.0
(130 reviews)

Business Details

1112 Green St, Norfolk, VA
23513, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1112 Green St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1112 Green St, Norfolk, VA
23513, United States

Hours

Reviews

2.0
130 reviews
5 stars
29
4 stars
4
3 stars
2
2 stars
4
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Delivery Issues

Many customers reported consistent problems with mail delivery, including packages being lost, delivered to the wrong address, or not delivered at all.

Operational Hours

Customers expressed frustration over inconsistent operating hours, with the post office frequently closing early or being locked during posted hours.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, the overall sentiment leaned towards dissatisfaction with service quality.
  • JE
    Joanna Everett
    Jan 21, 2026
    1.0
    Very rude management, I've had to retrieve both my packages from the USPS post office. I got told my packages weren't delivered because I had put someone else's mail that has been sitting in my mailbox for months, on the ground. I asked if the carrier knocked or assumed no one lived there. He answered that because I had put mail on the stairs, they ASSUMED no one lived there. I asked again if he had knocked. He stated no then presumed to roll his eyes at me. Do your job! We shouldn't be paying for delivery to have to pick it up. Very unprofessional on your end.
  • MB
    Michelle Bates
    Jan 17, 2026
    1.0
    Postal carrier stopped and has my mail on hold because of my cat. They won't even deliver boxes to my residence. Mail is being returned due to stuff not being delivered. 😒
  • NH
    Nish H
    Dec 13, 2025
    1.0
    IM SICK OF THIS PLACE! MY MAIL CARRIER FAILS TO DELIVER MAIL! This has happened MULTIPLE times in the past 2 years since Ive lived here. I havent had any mail in a week. This is outrageous! I know how informed delivery works. Ive been using it since it started. I see the mail should be delivered but it never comes. My box is empty every. single. day. Not even a random solicitation. Bring me my mail already.! Im waiting for my bank card. Even the card company says it shouldve been here on Monday. I seen on informed delivery it should've been here on Monday. ITS SATURDAY! BRING ME MY MAIL!!
  • FY
    Find You
    Dec 9, 2025
    1.0
    The mail on e norcova isn't delivering mail.. over the last week she hasn't delivered our mail and I'm supposed to get my SS card.. and today 12/9/25 I seen her deliver to one house and then past at least 20 house's and turned so I couldn't see if she delivered the rest of e norcova.... This is pathetic.. the SS office said their sent my card out the 25 of November and said I would have it by 2 weeks.. where are my taxes going since I pay y'all's paychecks
  • NM
    Nancy Mack
    Oct 1, 2025
    1.0
    They never answer the phone and seem to mess everything up

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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