Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 600 Church St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, with staff being unhelpful, rude, and dismissive.
Delivery Issues
Many customers reported consistent problems with missing or misrouted mail and packages, leading to significant frustration.
Communication Problems
Customers experienced difficulties reaching the location by phone, often encountering busy signals or unresponsive staff.
Passport Services
Several reviews indicated dissatisfaction with passport processing, citing unhelpful staff and lack of necessary resources.
Location Management
The facility has been criticized for being closed during operating hours and for poor maintenance of the premises.
AM
Alicia Maszk
Dec 24, 2025
1.0
Requested my mail to be put on hold while being out of town, and they continued to deliver my mail the entire week. There was an email notification sent to the management team to notify the carrier to stop delivering and to hold the rest of the mail, but they didn’t relay the message. You also can’t speak to the managers until after 1 because they are in meetings from 11-1 Monday through Friday.
ON
Otep Nanula
Dec 19, 2025
1.0
They always misroute packages that causes delays on delivery. Someone in their distribution center is not doing their job properly and got to have their eyes check. It's very annoying because it happened several times now. I'm from Chesapeake and they would send my package to somewhere in NC post office, then back do Dulles,Va. Usps is a complete mess.
TT
Tatar Tatar
Dec 11, 2025
1.0
Plate # 3E20871
He is intentionally blocking my main entrance and my loading dock
I warn him but he responded call the police if u like i am not moving i will stay right here he get in his vehicle and starting eatin his lunch while i was waiting for him to move his vehicle from my property
Check it out the video i posted
RM
Rac Maloy
Dec 2, 2025
1.0
My mail and packages constantly show up missing even though it says delivered. This has been going on for the past 6 months. Im filing a complaint.
SE
Summer Erdel
Nov 3, 2025
5.0
Nicest woman ever working up front. Just make sure you being all your passport documents! They are busy and don’t have time to wait for you to gather everything.just Be prepared so that everyone can have a smooth appointment :)
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 600 Church St offer?
The Post Office provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and may also provide passport photo services. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
How much does a passport photo cost at this Post Office?
Passport photos cost $15 at USPS locations.
Can I get a PO Box at this Post Office, and how do I reserve one?
Yes, you can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person.
What are the lobby access hours for PO Boxes at this Post Office?
Many USPS locations offer 24/7 access to PO Boxes, though hours vary by location. Check with this Post Office for specific lobby access times.
Is the United States Postal Service at 600 Church St always open?
No, this location is closed all days of the week. Please check the USPS website or call for current hours or services.
What nearby places can I visit when I come to the USPS at 600 Church St?
Nearby places include the Norfolk Post Office, BayPort Credit Union for financial services, and Oldies But Goodies restaurant for dining before or after your visit.
Are there nearby financial services close to the Post Office at 600 Church St?
Yes, BayPort Credit Union is nearby if you need banking or credit union services during your trip to the Post Office.
Can the nearby Norfolk Post Office help if I have postal needs that this location doesn't cover?
Yes, the Norfolk Post Office nearby offers postal services and event planning, so it may be helpful if additional services are needed.