Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 600 Church St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported unhelpful and rude service from staff, with several instances of employees being dismissive or uninterested in assisting.
Mail Delivery Issues
Numerous reviews highlighted significant problems with mail delivery, including lost packages, delayed shipments, and misdelivered mail.
Passport Services
Customers expressed frustration with the passport service, citing unhelpful staff and unclear requirements, leading to wasted trips.
Communication Problems
Frequent complaints about the inability to reach the post office by phone, with many customers experiencing busy signals or no response.
Staff Friendliness
While some customers praised individual staff members for their friendliness and helpfulness, these positive experiences were overshadowed by overall negative feedback.
SE
Summer Erdel
Nov 3, 2025
5.0
Nicest woman ever working up front. Just make sure you being all your passport documents! They are busy and don’t have time to wait for you to gather everything.just Be prepared so that everyone can have a smooth appointment :)
JH
Jeff Hansen
Oct 27, 2025
1.0
Directed by USPS window staff to a blue door down the hall to pickup mail. Proceeded to blue door with intercom button, pushed intercom, no answer...repeated 6 times...no answer. banged on door...no answer. Typical USPS customer service - awful.
CD
Chris D.
Oct 8, 2025
1.0
Had an appointment. Arrived 10 minutes early. We didn't have copies and the lady at the counter was fully uninterested in providing any insight, help, or advice. She simply told us that we needed copies and as our appointment was in 10 minutes we wouldn't make that window.
She made it clear that she would not help us in any capacity that wasn't as simple as entering data available.
Unhelpful and awful service. Don't bother.
TM
Trinity Moore
Aug 17, 2025
1.0
They drivers are awful
Two company vehicles speeding on granby this Sunday afternoon cutting cars off like there in a mini vehicle .
4e20007
4e22377
That’s why you have to look out for yourself and others cause even these companies be hiring reckless drivers they should just let me apply the way these folks driving 😭😂
SS
Sara
Aug 4, 2025
1.0
Just waiting for the someone people were talking about how their mail has been on hold for weeks, that they’ve been sent to/from several different locations, and how poor customer service has been. I came here because I haven’t gotten mail in weeks after buying a home after being directed to a diff location, then was quickly dismissed. I had to reiterate that I need to know where my mail is, ppl expect important things and for USPS to be short staffed (probably underpaying ppl) or taking upset customer complaints personally and giving them a hard time, it NOT ok.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 600 Church St offer?
The Post Office provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and may also provide passport photo services. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
How much does a passport photo cost at this Post Office?
Passport photos cost $15 at USPS locations.
Can I get a PO Box at this Post Office, and how do I reserve one?
Yes, you can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person.
What are the lobby access hours for PO Boxes at this Post Office?
Many USPS locations offer 24/7 access to PO Boxes, though hours vary by location. Check with this Post Office for specific lobby access times.
Is the United States Postal Service at 600 Church St always open?
No, this location is closed all days of the week. Please check the USPS website or call for current hours or services.
What nearby places can I visit when I come to the USPS at 600 Church St?
Nearby places include the Norfolk Post Office, BayPort Credit Union for financial services, and Oldies But Goodies restaurant for dining before or after your visit.
Are there nearby financial services close to the Post Office at 600 Church St?
Yes, BayPort Credit Union is nearby if you need banking or credit union services during your trip to the Post Office.
Can the nearby Norfolk Post Office help if I have postal needs that this location doesn't cover?
Yes, the Norfolk Post Office nearby offers postal services and event planning, so it may be helpful if additional services are needed.