Brand Certified
United States Postal Service
2.2(185 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
9631 1st View St, Norfolk, VA
23503, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9631 1st View St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
185 reviews
5 stars
44
4 stars
8
3 stars
8
2 stars
10
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, particularly highlighting a specific employee named Henry for his condescending attitude.
Package Handling
Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the handling of their mail.
Wait Times
Customers frequently mentioned long wait times and inefficiencies at the post office, often due to insufficient staffing.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment leaned towards dissatisfaction with service quality.
- TJTrent JorgensenJan 23, 20261.0They do not do passports here. Go to the courthouse.
- PDPeyton Marquardt (D4rkArtorias)Jan 12, 20261.0Its not bad place overall, but their Passport services needs some serious improvements. I have scheduled 3 or 4 appointments to have each one cancelled due to them not having anyone in who can do passports. Which is now causing me stress and all they can tell me is "The Court House is open until 4:45 PM" Like what is the point of scheduling an appointment when they don't have anyone in who can do them.
- KSkenny sJan 9, 20261.0went in wanting to know why multiple packages i had for the holidays were not delivered even though it was stated that they were. woman at the counter not only was extremely rude and had an attitude, but ignored me while watching videos on her phone with her earbuds in. she also tried to tell me i was” being scammed “ for buying an item out of the USA and told me that me not receiving the package was “ not her problem “
- JAJade AmethystOct 27, 20255.0never had a problem. employees are nice and knowledgeable. im always in and out. plenty of parking. everywhere is understaffed right now btw. be patient and be kind and you will get what you need.
- AWAdam WaymouthOct 21, 20255.0The mail clerk was awesome and it was relatively timely. No issues.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 9631 1st View St, Norfolk?
This Post Office provides mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport and have my photo taken at this USPS location?
Yes, this location accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services at this USPS?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the USPS office hours at 9631 1st View St?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends.
Can I rent a PO Box at this USPS location and how do I do it?
Yes, you can apply for a PO Box online or in person. To apply online, visit the USPS website to search and reserve a box.
Is there 24/7 access to PO Boxes at this USPS?
Most USPS locations offer 24/7 lobby access to PO Boxes, but it's best to check this specific location for exact hours.
How much does a passport photo cost at this USPS?
The current fee for a passport photo is $15.
What are some nearby places I can visit before or after my trip to this USPS?
You might enjoy dining at Pizza Hut, Golden China, or Mudita Cafe & Bar, all located near the Post Office.
Are there nearby places to ship packages other than the USPS?
Yes, the UPS Access Point location near this USPS is another convenient option for shipping packages.
What local businesses near the USPS could be useful for personal care or grooming?
Nearby options include Razorsharp Barbershop, Nails Spa, and Hispanic Barbershop for grooming and beauty services.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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