Brand Certified
United States Postal Service
2.7(172 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
7712 Granby St, Norfolk, VA
23505, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7712 Granby St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.7
172 reviews
5 stars
55
4 stars
17
3 stars
7
2 stars
8
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their friendliness and professionalism, while others are criticized for rudeness and unhelpfulness.
Wait Times
Many customers report long wait times and understaffing, leading to frustration during visits.
Package Issues
Numerous complaints about lost or misdelivered packages, with some customers suspecting theft or mishandling by staff.
Operational Issues
The post office frequently fails to open on time and has issues with their systems being down, causing inconvenience for customers.
Cleanliness and Maintenance
The facility is noted to be in need of repairs and updates, with some customers mentioning cleanliness issues.
- SLSanatrya Halsey LawrenceFeb 13, 20261.0I scheduled a 10 a.m. appointment for today. Something told me to come check to reviews. Because if these reviews I went the court instead of waiting for that appointment time and of course they canceled it. Thanks to y’all, I was saved from wasting my time.
- AGAlexis GualOct 21, 20251.0Mal servicio, se tardan mucho, y no hacen servicios de pasaporte cuando claramente tienen un letrero bastante grande que si lo hace. Muy groseros!
- TGTony GravesSep 12, 20251.0All I have to say is be in the office on time because my package is supposed to to been here by now because it got shipped early so why am I waiting and extra day
- SSSlyf-er007Nov 14, 20191.0Very rude personnel against military personnel , thanks for your service
- DHDave HendricksonMar 14, 20155.0My favorite local post office location. The folks behind the counter are always courteous, helpful and friendly (in my experience), even during holiday rush periods. And when the place is crowded, they keep the line moving right along.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 7712 Granby St?
The Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take your passport photo by appointment.
Do I need to schedule an appointment for passport services?
Yes, most passport services require an appointment using the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of the Post Office at 7712 Granby St?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.
How do I get a PO Box at this location and what are the costs?
You can apply for a PO Box online or in person. Prices vary by location; check the USPS website with your ZIP Code for exact pricing.
Is 24/7 access available for PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this Post Office for specific times.
Are there nearby dining options to visit before or after coming to the Post Office?
Yes, nearby restaurants include Higher Heights Caribbean Restaurant, Kin's Wok II (Chinese), Ann Thai Cuisine, Papa John's Pizza, Yasou Mediterranean Cafe, and The Pancake House & Grill.
What transportation options are available near the Post Office?
The Wards Corner Transfer Center is nearby, providing public transportation access to help you reach the Post Office conveniently.
Are there any automotive services close to the Post Office for vehicle needs?
Yes, Bingo Tires & Auto Service, Shell car wash and gas station, and HT Fuel gas station are nearby for automotive care and fueling needs.
Where can I find additional retail and convenience stores near the Post Office?
Nearby retail options include Dollar Tree stores for discount shopping and the Granby Tobacco Shop. The Book Exchange - Norfolk bookstore is also close by.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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