United States Postal Service

2.3
22 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 711 E Liberty St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
711 E Liberty St, Norfolk, VA
23523, United States

Hours

Reviews

2.3
22 reviews
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  • NN
    Nina (Nini)
    Nov 13, 2025
    5.0
    Danielle always goes above and beyond for her customers!!! That place would fall apart without her. Great customer service and very knowledgeable about information you need.
  • PP
    Paris powell
    Nov 27, 2024
    1.0
    NO ONE EVERS ANSWER THE PHONE THERE, CARRIERS COME LATE IN THE DAY, SOMETIMES 6:00 PM OR LATER
  • MP
    M P
    Aug 25, 2023
    1.0
    I’d give 0 stars If I could. they never knock on my door or attempt to deliver my package they just stick the slip in my mail box and I have to find a way to get to the post office, which I can never make because they close at 3pm. Most people work 9-5 at the least no one can make it before 3pm!! The hours are ridiculous and the mailmen and women are lazy!!!! Came back to edit because I’m pissed again. I tired to return a package because I go into work at 10 today so I thought I would have time seeing as they open at 9am. Nope. the time was 9:20 and doors were still locked. You’re only open 6 hours a day and can’t even open on time. Please do better we all have jobs to get to.
  • JJ
    Jasmine
    Aug 9, 2017
    1.0
    The worst post office ever! They are so unorganized. Why am I receiving mail at 7:48 PM???

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.