United States Postal Service

2.3
22 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 711 E Liberty St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
711 E Liberty St, Norfolk, VA
23523, United States

Hours

Reviews

2.3
22 reviews
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  • NN
    Nina (Nini)
    Nov 13, 2025
    5.0
    Danielle always goes above and beyond for her customers!!! That place would fall apart without her. Great customer service and very knowledgeable about information you need.
  • MB
    Marshall Brooks
    Aug 16, 2024
    1.0
    It’s always a nightmare getting mail through this post office and it seems nothing can be done about it. I haven’t been receiving important mail so I talked to a friend of mine that works at another pot office in the area. He told me to sign up for informed delivery. So now I’m seeing mail each day that is supposed to be delivered to my box, but when I check the box is empty. I ask the mailman and he’s clueless. You have a 20% chance if this is your post office of actually getting anything that comes through there. The staff is rude and unprofessional as soon as you walk through the door. I have no idea of what’s happening to important and sensitive pieces of mail. I’m looking into contacting the police and my representative to see if there is anything they can do.
  • DS
    Dwan String
    Mar 4, 2024
    1.0
    Our own people the worst

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.