Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5900 E Virginia Beach Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
5900 E Virginia Beach Blvd, Norfolk, VA
23502, United States
Hours
Reviews
2.1
135 reviews
5 stars
28
4 stars
6
3 stars
5
2 stars
9
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees displaying a lack of professionalism and courtesy.
Package Handling
Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the handling of their mail.
Inconsistent Experience
While some customers praised specific employees for their helpfulness, many others had negative experiences, indicating inconsistency in service quality.
Long Wait Times
Customers frequently mentioned long lines and slow service, particularly during busy periods, leading to dissatisfaction.
Passport Services
Multiple reviews highlighted confusion and frustration regarding passport services, with customers being misinformed about the availability of these services at the location.
- OYOldManJM YTDec 29, 20251.0I went to this Post Office today.Had the worst interaction of my life ever at a Post Office.It was a sign on the door that said the internet was down. It didn't say you couldn't drop off packages, didn't say you could do couldn't do other things.ItJust sending the internet was down. It didn't say the post office was closed. As soon as I walked in the woman there wearing a red shirt in a rude tone, said, I can't take your packages.I said, oh, you can't scan packages.She said, no, it says that on the door I said no, it doesn't set out on the door just says either that is down.That's what it means.I said I don't work here. She continued to yell at me and tell me to leave.I went out and opened the door and looked at the sign and she pulled it off the door and I said , see it doesn't say you can't scan packages , it just says the internet is down , how am I supposed to know that means you can't scan packages. I have had other pleasant interactions with other employees at this Post Office that have gone just fine.But this woman is always rude every time I go in there.
- CRCraig ReeceDec 12, 20255.0Both Clerks are a wealth of knowledge. Couldn’t ask for a better customer experience. And that supervisor is a tall glass of yummy.
- SGSammi GerlachSep 16, 20251.0This is more the postal delivery. I understand it was raining heavily today. However, there were spots to put the box to have prevented it from being quite literally rained on. Box completely fell apart. Due to lack of care on USPS part it's very likely all items in package were ruined. So, thank you for that.
- CWcrista walzakSep 5, 20255.0I just came in to send a package internationally. I was completely under prepared and not wise to what all I needed to do. The lady at the counter was SO friendly and helpful. I seriously seems like I had just arrived to planet earth the way I acted and she just took it in stride. I didn’t catch her name but lady I love you and you’re a real one.
- HTHawkins ThriftSep 4, 20251.0Dropped off packages on Tuesday morning and its now thursday! No tracking updates! I think they stole all my packages! Will be filing police report!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 5900 E Virginia Beach Blvd?
You can send mail and ship packages, and access other services like money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, many Post Offices accept first-time passport applications for the U.S. Department of State and can also take your passport photo. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services here?
Yes, you need to schedule an appointment using the online scheduler, although limited walk-in passport hours are available at select locations.
What are the operating hours of this Post Office?
Monday through Friday, they are open from 8:30 AM to 5:00 PM. On Saturdays, they are open from 10:00 AM to 2:00 PM, and closed on Sundays.
How can I reserve a PO Box at this location?
You can search for available PO Boxes and reserve one online. After reserving, you will receive instructions to complete your setup in person at the Post Office.
Is 24/7 access to PO Boxes available here?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with this specific Post Office for exact times.
Are there nearby places where I can get my hair styled before or after visiting the Post Office?
Yes, Hair Cuttery is nearby, offering hair salon and barber services. You can conveniently combine your visit to the Post Office with a hair appointment at Hair Cuttery.
Where can I find accounting or tax services close to the Post Office?
James Accounting & Tax Office is nearby and provides tax services, bookkeeping, and accounting assistance that you might find useful.
Are there any nearby dining options to consider when visiting the Post Office?
China Wok, a Chinese restaurant, is close by if you'd like to grab a meal before or after your visit to the Post Office.