The UPS Store

3.4
211 reviews
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Business Details

7870 Tidewater Dr, Norfolk, VA
23505, United States
(757) 587-8771
https://locations.theupsstore.com/va/norfolk/7870-tidewater-dr
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5919 in Norfolk offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Tidewater & Little Creek Road.

Details

  • DeliveryNot available

Location

The UPS Store
7870 Tidewater Dr, Norfolk, VA
23505, United States

Hours

Reviews

3.4
211 reviews
5 stars
117
4 stars
8
3 stars
4
2 stars
15
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Delivery Issues

Several reviews mentioned problems with package delivery, including lost packages and delays, leading to customer frustration.

Cleanliness and Environment

Customers noted that the store was clean and well-maintained, contributing positively to their experience.

Pricing Concerns

Some customers expressed dissatisfaction with pricing for services like printing and packaging, feeling they were charged excessively.

Inconsistent Service

Feedback indicated variability in service quality, with some customers experiencing helpful interactions while others faced rudeness or lack of assistance.
  • JW
    Jeanne and Peter Williams
    Dec 6, 2025
    5.0
    Reliable, nice staff, good UPS store.
  • EK
    Erica Kane
    Dec 3, 2025
    1.0
    You have to pay for TAPE. Post office will take all you need for FREE lol. This is CRAZY. $5 for a quick piece of tape. Going to Walmart to grab me cheap tape. Inconvenient. Brought orginal packaging back and all. I wouldn’t even come to this location if I had to it’s the worst Location I’ve ever been to and not just because of the tape I’ve had multiple bad experiences here where I’m traumatized that I even have to walk to the door. Y’all really know how to care about your customers
  • JS
    Jacqueline Stinnette
    Nov 19, 2025
    5.0
    The store was clean and the staff was very friendly
  • PM
    P M
    Nov 8, 2025
    1.0
    problematic driver who refuses to knock or ring the doorbell, doesn't even attempt to deliver package. just rolls up, writes a pickup memo, and walks away. attempted to pick up twice from the store 2 days in a row and it wasn't around. I'm not going a third time and requested a refund. I don't got time for all that.
  • TL
    Tree & Land Services LLC
    Oct 28, 2025
    2.0
    Disappointed printed 2 documents was charged $4 black and white document thought that should have costed $.50 paid it but was disappointed. They charge $3.50 for them to use their machine to print it, I could have easily used my phone if ur system was setup correctly.
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Frequently Asked Questions About The UPS Store

What services does The UPS Store #5919 in Norfolk offer?

The UPS Store #5919 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and more.

Where is The UPS Store #5919 located?

It is located at 7870 Tidewater Dr, Ste 206, Norfolk, VA 23505, at the corner of Tidewater and Little Creek Road.