Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5919 in Norfolk offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Tidewater & Little Creek Road.
Details
- DeliveryNot available
Location
Hours
Reviews
3.5
214 reviews
5 stars
120
4 stars
8
3 stars
4
2 stars
15
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were significant complaints about rude service and unprofessional behavior from management.
Package Handling
Multiple reviews highlighted issues with package theft and mismanagement, including lost packages and poor tracking.
Pricing Concerns
Customers expressed frustration over unexpected charges for services like tape and printing, with some feeling that prices were unfair.
Service Reliability
There were numerous complaints regarding the reliability of services, including delays in package delivery and unavailability of promised services.
Store Cleanliness
The store was generally reported as clean, contributing positively to the customer experience.
- DDDJ Lady DzyreDec 30, 20255.0I was in and out. Very friendly and efficient service!
- RAReyna AlbDec 29, 20255.0I had a great experience
- SJS. JaymesDec 17, 20251.0I use to get my packages delivered here. I would pick them up until one of packages was stolen from this location. I recently had to go into this location for a transaction and I saw the missing item on the employee’s feet. These shoes were a gift for a family member and he’s walking around wearing them. Beware of having items shipped to this location. Customer service is pretty good here but stealing packages is unacceptable!
- DDDiane DeVilbissDec 13, 20255.0Very friendly and helpful staff.
- EKErica KaneDec 3, 20251.0You have to pay for TAPE. Post office will take all you need for FREE lol. This is CRAZY. $5 for a quick piece of tape. Going to Walmart to grab me cheap tape. Inconvenient. Brought orginal packaging back and all. I wouldn’t even come to this location if I had to it’s the worst Location I’ve ever been to and not just because of the tape I’ve had multiple bad experiences here where I’m traumatized that I even have to walk to the door. Y’all really know how to care about your customers
Frequently Asked Questions About The UPS Store
What services does The UPS Store #5919 in Norfolk offer?
The UPS Store #5919 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and more.
Where is The UPS Store #5919 located?
It is located at 7870 Tidewater Dr, Ste 206, Norfolk, VA 23505, at the corner of Tidewater and Little Creek Road.
What are the business hours for The UPS Store #5919?
Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
Is The UPS Store #5919 open on major holidays?
The store is closed on holidays such as November 27, December 25, December 31, January 1, and January 19. It remains open on November 11 and 28 with regular hours.
What payment options are accepted at The UPS Store #5919?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store #5919 by phone or email?
You can call them at +1 757-587-8771 or email store5919@theupsstore.com.
What packing supplies and office products are available at The UPS Store #5919?
They offer office products, mailing supplies, moving boxes, stamps, and postage.
Can I find food nearby after visiting The UPS Store #5919?
Yes, Subway sandwich shops are nearby, perfect for grabbing a meal after your visit.
Are there any nearby places for coffee or bubble tea near The UPS Store #5919?
Yes, Tealux Cafe, offering bubble tea and coffee, is located close by for a refreshing drink.
Where can I find nearby notary services apart from The UPS Store #5919?
Stamp For Hire Notary Services is also nearby if you need additional notary services.