Business Details
About
Water Cooler Supplier
Easy to use and conveniently located inside Lowes HI #1065. Our self-serve refill water station provides fresh filtered drinking water in 1, 3 or 5-gallons.
Location
Reviews
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- TBTerry BellamyJun 17, 20251.0DO NOT BUY WATER FROM THIS COMPANY YOU WILL REGRET IT!! I rented a cooler, and water delivery service from this company when it was ready fresh water. It worked great until Primo Water bought Ready Fresh water. Then the app wouldn’t work, the lost my account and account number. They delivered water even though it wasn’t scheduled to be delivered, and we never ordered any water. When we would schedule water for delivery they would skip our order, and not deliver it. We would call to complain sitting on the phone for a half hour or more waiting to talk to someone. Then they would apologize, and reschedule the skipped order. We told them we needed it to be delivered in the morning because my wife had to be here because I’m disabled. My wife has to to to work at 7:00 am, and she waited until 2:00 pm when she was told by her boss to come to work or she would be fired. She went to work, and it’s past 6:35 pm and they still haven’t delivered our water. I closed my account. I can by a better water dispenser on Amazon with an ice maker that’s better then the piece of junk I rented from them, and I can buy 5 gallons of water from the store for only 0.04 more whenever I need it without the hassle and headache of this company. Anyone who gets water from this company is a moron.
Frequently Asked Questions About Primo Water Exchange
What products does Primo Water Exchange offer for refill?
Primo Water Exchange offers fresh filtered drinking water in 1, 3, or 5-gallon jugs, and provides empty jugs for refill.
Where is Primo Water Exchange located?
It is located inside Lowe's Home Improvement #1065 at 1081 North Military Highway, Norfolk, VA 23502.
What are the payment options accepted at Primo Water Exchange?
They accept American Express, Apple Pay, Cash, MasterCard, and Visa.
Does Primo Water Exchange offer pickup and delivery services?
They offer in-store pickup only; no delivery services are mentioned.
What are the operating hours of Primo Water Exchange?
The water refill station follows the operating hours of the Lowe's retailer location where it is situated.
Which brands are available at Primo Water Exchange?
They carry the Primo Water brand for their water refill services.
In which languages can customers communicate at Primo Water Exchange?
Customers can communicate in English and Spanish.
What nearby food options are close to Primo Water Exchange?
Nearby food options include Dominic’s of New York food truck and Sal’s Famous NY Pizza, perfect for grabbing a bite before or after your water refill visit.
Are there any nearby hardware or home improvement stores?
Yes, Primo Water Exchange is inside Lowe's Home Improvement. Nearby you can also find Tidewater Insulators, known for home improvement and plumbing supplies.
What nearby services can assist customers with locksmith or key needs?
Nearby minutes from Primo Water Exchange, customers can access Minute Key, a locksmith and key service provider, useful if you need key duplication or lock services while visiting.