Business Details
About
Water Cooler Supplier
Easy to use and conveniently located inside Home Depot #4615. Our self-serve refill water station provides fresh filtered drinking water in 1, 3 or 5-gallons.
Location
Reviews
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- TBTerry BellamyJun 17, 20251.0DO NOT BUY WATER FROM THIS COMPANY YOU WILL REGRET IT!! I rented a cooler, and water delivery service from this company when it was ready fresh water. It worked great until Primo Water bought Ready Fresh water. Then the app wouldn’t work, the lost my account and account number. They delivered water even though it wasn’t scheduled to be delivered, and we never ordered any water. When we would schedule water for delivery they would skip our order, and not deliver it. We would call to complain sitting on the phone for a half hour or more waiting to talk to someone. Then they would apologize, and reschedule the skipped order. We told them we needed it to be delivered in the morning because my wife had to be here because I’m disabled. My wife has to to to work at 7:00 am, and she waited until 2:00 pm when she was told by her boss to come to work or she would be fired. She went to work, and it’s past 6:35 pm and they still haven’t delivered our water. I closed my account. I can by a better water dispenser on Amazon with an ice maker that’s better then the piece of junk I rented from them, and I can buy 5 gallons of water from the store for only 0.04 more whenever I need it without the hassle and headache of this company. Anyone who gets water from this company is a moron.
Frequently Asked Questions About Primo Water Exchange
What services does Primo Water Exchange provide?
Primo Water Exchange offers self-serve water refill services, providing fresh filtered drinking water in 1, 3, or 5-gallon containers.
Where is Primo Water Exchange located?
It is located inside Home Depot #4615 at 1261 N Military Hwy, Norfolk, VA 23502.
What are the operating hours of Primo Water Exchange?
The water refill station follows the operating hours of the retailer location, Home Depot #4615.
Which payment methods are accepted at Primo Water Exchange?
Payments can be made via American Express, Apple Pay, cash, MasterCard, and Visa.
In which languages can customers communicate at Primo Water Exchange?
Customers can be assisted in English and Spanish.
Can I refill different sizes of water jugs at Primo Water Exchange?
Yes, you can refill 1, 3, or 5-gallon water jugs at the station.
How can I contact Primo Water Exchange for inquiries?
You can reach them via their main phone number +1 844-237-7466 or email social@primowater.com.
Is there a nearby place to get food after refilling water at Primo Water Exchange?
Yes, there are several options including Johnnyboy's food truck, Skrimp Shack seafood restaurant, and Famous Uncle Al's Hotdogs nearby for a quick meal.
Are there other services or shops close to Primo Water Exchange where I can run additional errands?
Nearby, you can visit Minute Key for locksmith services, Penske Truck Rental for moving needs, and Nail 21st beauty salon for personal care.
What nearby places can help customers access Primo Water Exchange easily?
Customers can find Primo Water Exchange inside The Home Depot, which is near multiple landmarks like The Exchange Network ATM and AT&T Kiosk, helping with navigation and convenience.