Business Details
About
Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Norfolk, VA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.7
331 reviews
5 stars
177
4 stars
41
3 stars
24
2 stars
12
1 star
77
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported problems with package deliveries, including missed deliveries, packages left at wrong addresses, and lack of communication from drivers.
Customer Service
Feedback on customer service was mixed; while some praised friendly and helpful staff, others experienced rudeness and unhelpfulness.
Accessibility
The location was criticized for being difficult to access, particularly for those with heavy packages or mobility issues due to the absence of a ramp.
Overall Experience
Many customers expressed frustration with the overall service quality, citing delays, poor communication, and dissatisfaction with the handling of packages.
- PNPretty Eyes nia6 days ago1.0Fed ex driver Justin ward hit my car and won’t get it fix but begged to not tell his job ! 0stars
- JMJohnesha MajetteDec 14, 20251.0If I could give this place 0 stars I definitely would. I don’t see how this place has a good rating. 3 days in a row, my package that my mom sent to me for me and my daughter has not shown up. First driver day 1 and 2 ( same guy) was by my house and still didn’t drop it off. Stated it will come at the end of the day, that was a lie. Third day different driver stated package was coming 11:30am-3:30pm and then end of day. Didn’t come at all. I am just convinced I will never be getting my package that my mom sent for me. Customer service doesn’t help with a thing. Highly irritated. I wouldn’t be surprised if I didn’t see my package until my due date which is February. Definitely will tell my mom not to go through fedex again.
- DCDavid CouchNov 7, 20255.0I always go “FedEx” .., it’s not a choice! I’ve seen UPS load their boxes from the pick-up locations. I will be surprised if any package isn’t delivered without holes, rips, or if internal… product broken, smashed, or broken. FedEx is the only way as far as I’m concerned!
- JHJohn HaganOct 30, 20252.0I had to ship out a single 107 lbs package. When I brought it to this location, I was astonished to find that there is no ramp. It was very difficult to pull a loaded cart up the wet staircase. There’s no way this location is accessible by wheelchair or ADA compliant. Staff were friendly once inside.
- SGSuman GajjarOct 11, 20255.0Nice & Clean Nice Service
Frequently Asked Questions About FedEx Ship Center
What services does FedEx Ship Center in Norfolk, VA offer?
FedEx Ship Center offers packing supplies, boxes, and a range of shipping services including FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight.
Where is FedEx Ship Center located?
It is located at 2600 Ellsmere Ave, Norfolk, VA 23513, USA.
What are the operating hours of FedEx Ship Center in Norfolk?
The center is open Monday through Friday from 8:30 AM to 7:30 PM, Saturday from 9:00 AM to 3:30 PM, and closed on Sundays.
What payment options are accepted at FedEx Ship Center?
FedEx Ship Center accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I create a FedEx account for shipping discounts?
Yes, customers can create a free FedEx account online to receive shipping discounts.
Does FedEx Ship Center provide residential delivery scheduling?
Yes, you can schedule your next residential delivery with FedEx Delivery Manager through the FedEx Ship Center.
What nearby FedEx locations are close to FedEx Ship Center in Norfolk?
Nearby FedEx locations include 'Fedex Staffed' and 'DHL Express Service Point Norfolk' for additional shipping and freight services.
What dining options are available near FedEx Ship Center?
Customers can visit Grateful Bread Cafe or Blackdog Catering nearby for bakery items and American restaurant cuisine before or after their shipping needs.
Are there any useful nearby services for contractors or home improvement near FedEx Ship Center?
Yes, nearby services include Master Contractors Of VA, Ferguson Plumbing Supply, and Brite Electric for contractor and home improvement needs.
How can nearby transit or service locations help customers visiting FedEx Ship Center?
Nearby places like Truist ATM provide convenient banking services; educational institutions such as ITT Technical Institute are close by, making it easy for students or staff to access shipping services.