United States Postal Service

2.6
115 reviews

About

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Visit your local Post Office™ at 14104 Warwick Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14104 Warwick Blvd, Newport News, VA
23602, United States

Hours

Reviews

2.6
115 reviews
5 stars
36
4 stars
6
3 stars
4
2 stars
9
1 star
60
  • RC
    Riva Christian
    Nov 14, 2025
    1.0
    I need for the supervisor to tighten up on their workers.I went there yesterday about a package missing and placed in another mailbox.And they didn't fix my issue yet.I will be coming to the post office today. And I don't want to speak to no one but the supervisor because I need to know how they running that post office and have hummed, my package is missing. This is the second time less than two weeks. This has happened. So the front desk worker was like, oh that's chris.He's in your route.Okay, if it's chris hit his phone up and let him know what he did wrong.So he can go take care of the situation but it doesn't matter.I'll be there today
  • JC
    j c
    Sep 26, 2025
    1.0
    i just moved to 23602 area in April 2025. ive had 4 packages missing, one credit card missing. i complained to the 800 number and local office theyve done nothing!! wth is going on! i honestly think my mailman is a theif!!!!!!!
  • LF
    Le'Twanya Fulton
    Aug 18, 2025
    1.0
    This post office and its mail carriers are very sketchy. Multiple times me and my children’s mail and packages have came up missing or tampered with. 8/14/2025 a mail carrier lied about delivering my package when they did not as I was home all day and no one even made an attempt. After contacting the Consumer & Inquiry Contact Office post master, who instructed this office to further investigate, they did absolutely nothing to assist or explain why my package was marked as delivered when no came to my home.
  • GG
    Gleider Gallardo
    Jul 4, 2025
    2.0
    Horrible te dicen que tu envío va a llegar a tiempo aún cuando pagas más del precio regular y es mentira nunca llega en el tiempo q debe llegar. Es una falta de respeto y muy mal servicio. Dos veces he enviado paquetes por esta vía y las dos veces ha llegado con días de retraso. Pésimo servicio
  • MJ
    Mr. J
    Jun 29, 2025
    1.0
    Hello, I go to this post office all the time and the customer service from one particular employee is just straight up disrespectful. The tall older black man who's always in the right hand corner. His tone with "certain" customers is very disrespectful. I've noticed that he greets the older customers very nicely but has a bias against younger customers. He's very rude and impatient with younger men and women or the ones who may appear young. With the younger customers, He'll muffle his voice because he doesn't want to greet you or just look at you and Just nod his head instead of verbally greeting you. He'll rudely speak to you in an impatient manner and rudely respond to any questions you may have. This is not just a personal experience either. I've seen him do it multiple times with "certain" customers. No one else in the post office does it but him. Has anyone else noticed this or experienced this disrespectful customer service from him? I will be filing a formal complaint with his supervisor the next time!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.