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United States Postal Service

2.5
(99 reviews)

Business Details

739 Thimble Shoals Blvd, Newport News, VA
23606, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 739 Thimble Shoals Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
739 Thimble Shoals Blvd, Newport News, VA
23606, United States

Hours

Reviews

2.5
99 reviews
5 stars
31
4 stars
7
3 stars
1
2 stars
4
1 star
56
  • FS
    Felincia Spruill
    Feb 25, 2026
    1.0
    I went to this location today to ship a package off to my daughter. The most impolite experience I have ever had. There were two women in there. One was younger and an older one. The younger one was assisting me with locating the pen and label to place on my package. The older lady comes up with such rudeness. Did not say hello or hey guys we will be closing soon. No what she said was okay yall we trying to get out of here on time like yall. I ignored that gester. I did find it to be rude but I said okay, I'll ignore. Just need my package shipped. But when I get to the register and she's doing hand gestures and telling me to hurry up, she's just saying because she has to shut her terminal down by 5.... I had enough. I explained to her that there is a such thing as customer service. I understand you would like to get off in time but no customer deserves to be treated so unimportant especially when your job is service. I know that companies need employees but there are other people looking for employment that I'm sure will display way better customer service attributes. Im sure there are cameras in there where this display can be seen and based on what reviews I'm seeing I'm not the only person. This has not been addressed yet?!! Wow. Question is to the manager would you like them to treat any member of your family this way? Before you feel it's an issue that's worth correcting? Just trying to understand.
  • FK
    Famatta Koubol
    Feb 18, 2026
    1.0
    Just left this post office today at 4.30pm there was a older and another slim black lady. Got in there and forgot my lady and the slim lady charge me for the label and when I tried to tell her I got my label from the car, she said I lie and was very rude and disrespectful and dismissive. She literally told me I stole a 99cents label when in all truth I had that label in my car from months ago and thank God I had my husband was with me. The older lady tried to help but the slim lady was so rude but I give a peace of my mind before leaving and I won't ever be going back here because they're rude and very unprofessional. If I could give a minus star I will
  • TK
    Touka K
    Feb 11, 2026
    1.0
    These people are rude. The reviews are right.
  • MB
    Mark Barrett
    Jan 29, 2026
    1.0
    The staff is extremely rude and unprofessional. I would leave a negative star if I could. The old black lady behind the counter today had a nasty attitude for reason, January 29, 2026 3:18pm. I know good help is hard to find, but wow. And why do i have to leave at least one star just to post this review. that's one star more than this location deserves. Anyways, avoid this location if possible.
  • XX
    xander
    Jan 28, 2026
    1.0
    employees are very rude, i would not bother going to this location.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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