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Visit your local Post Office™ at 739 Thimble Shoals Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I have generally had a decent experience at this location up until today. Clerk 1 (I was unable to get her actual name) was extremely rude and combative to myself and the elderly woman who was in line behind me. I wanted to mail an item off and purchase stamps. She was upset because I didn’t already have it in an envelope. I explained that it was because it wasn’t a flat piece of paper but rather a small, delicate item and plus I wanted tracking. However, she would not listen to what I was trying to say and still proceeded to give me a pre stamped envelope to prepare and place in the dropbox myself. I was feeling too disrespected and overwhelmed to even try to correct her at that point. I understand this is an extremely busy season for postal workers so I’ll extend her some grace, but this experience was very disheartening.
AH
antwain harris
Dec 29, 2025
5.0
Customer service was excellent
CP
Chandler Perinotti
Dec 18, 2025
1.0
Seems like no one ever wants to answer the phone.....
RM
Roland M
Dec 16, 2025
1.0
Supposed to be open till five made it a quarter till and they were closed. If you’re supposed to be open till five, you should stay open till five.
VF
Valarie Fleming
Dec 15, 2025
1.0
Store closed 30 min prior to scheduled closing today (12/15). The lobby was full - so I understand wanting to wrap up by 5 and stopping service - however my pre-paid packages were turned away and the sliding door was closed in my face. All I needed to do was drop them at the counter and I wasn’t even allowed to do that. With the time it took her to come shut the door in my face she could have scanned them in. At this point none of the post offices in Hampton or Newport News are consistently professional or nice. The staff usually at this location are real nice - whoever was staffed today was certainly not especially with it being close to Christmas. I will from now on be going out of my way to Yorktown for professional service and staff.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 739 Thimble Shoals Blvd?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most can also take your passport photo. Make sure to complete and print your passport application form before applying.
Do I need an appointment to use passport services at this location?
Most Post Offices offering passport services require you to schedule an appointment online. Limited walk-in hours are available at select locations.
What are the business hours for the United States Postal Service at Thimble Shoals Blvd?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Are passport photos available at this Post Office and what is the cost?
Passport photo services are available by appointment only, and the current fee is $15.
Can I rent a PO Box at this location and how do I do it?
Yes, you can apply for a PO Box online or in person at this Post Office by bringing two valid IDs and a completed application form.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with this local Post Office for specific times.
What nearby places can I visit when I come to the Post Office at 739 Thimble Shoals Blvd?
Nearby, you can visit Williamsburg Plantation, a local park and event venue, or check out Rose Holistic Homecare LLC for home health care services.
Are there any medical or counseling services near this Post Office?
Yes, nearby medical and counseling services include Center For Renal Medicine, Fresenius Kidney Care Thimble Shoals, and the Center for Child & Family Services.
How can nearby businesses like Heartland Realty and Media Planning Consultants help me when visiting the area?
Heartland Realty can assist with real estate and property management needs, while Media Planning Consultants, LLC offers advertising and marketing services to local businesses.