Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 685 Turnberry Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
685 Turnberry Blvd, Newport News, VA
23608, United States
Hours
Reviews
1.8
248 reviews
5 stars
36
4 stars
8
3 stars
6
2 stars
14
1 star
184
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over dismissive attitudes and lack of assistance.
Appointment Issues
Many customers reported problems with scheduled appointments, including cancellations without notice and long wait times, particularly for passport services.
Delivery Problems
Frequent complaints about packages being marked as delivered but not received, along with issues of misdelivered mail and lost packages.
Facility Conditions
The post office was described as dirty and poorly maintained, with malfunctioning self-service kiosks and long lines.
Professionalism
Staff were often noted as unprofessional, with complaints about inappropriate attire and lack of accountability for service failures.
- JSjessie snuggsNov 4, 20251.0The delivery drivers are sooooooo lazy they can’t get out of their vehicle to delivery a package. Instead they’ll mark it return to sender or “driveway” blocked etc. they also mark it delivered however it’s not. It’s then lost into oblivion and never found again.
- BMBrandon MorrisNov 3, 20251.0Seem to be having LOTS and LOTS of issues with this post office lately. They don’t deliver my packages then send them back cause heaven forbid you have an actual job and get there due to working outside the hours of their hours. WORST SERVICE Edit: Is there a reason you REFUSE to answer the phone? Customer “service” huh
- JBJosue Benjamin Hernandez Holness (Benjamin)Oct 20, 20255.0He visitado muchas veces para acompañar amigos para traducción por tramite de pasaporte y todo el personal es muy amable, el edificio siempre está limpio y lo que más me encanta es que esta rodeado de muchos árboles, los vehículos siempre están estacionados en sombra.
- ECErika CortesOct 11, 20251.0We make 3 children appointments for passports renewal today 10/11 and when arriving she told us that they don’t make the services and they NEVER send us a notice or email about cancellation , my husband and me missed work day for , SERVICE in this place Sucks , unprofessional and worker are rude and lazy ..
- AKAn KimOct 4, 20255.0I came in today for a passport appointment with my family. Our appointment was very quick and fast. The staffs there were professional, especially Ms Nicole with her works. We were in and out of the post office in less than 30 mins with her help applying for our passports (To save time, make sure to fill out form beforehand). Her process and explanations were informative and detailed.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 685 Turnberry Blvd?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and most locations can take your passport photo.
Do I need an appointment for passport services at this Post Office?
Most Post Offices with passport services require scheduling an appointment online, though some offer limited walk-in hours.
What are the operating hours of the United States Postal Service at 685 Turnberry Blvd?
Monday through Friday, the Post Office is open from 9:30 AM to 4:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I get a passport photo taken at this location and what is the cost?
Yes, passport photos are available by appointment and the fee is $15.
Is it possible to rent a PO Box at this Post Office?
Yes, you can search, reserve, and apply for a PO Box online or in person with two valid forms of ID.
Are PO Boxes accessible after regular lobby hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary by location.
What nearby places can help me find the USPS at 685 Turnberry Blvd?
Nearby places include the US Post Office and Daybreak Condominium; these landmarks can help locate the USPS office.
Are there any nearby businesses where I can get additional services related to shipping and packaging?
Nearby businesses like Batteries Plus Bulbs provide mobile phone and lighting accessories, and Talon Local Marketing Group offers marketing services that may complement your shipping needs.
What local amenities can I visit before or after handling my USPS errands?
You can relax at Tuscany Ristorante Italiano for a meal, enjoy a session at Ivy Rehab Physical Therapy, or pamper yourself at Luxury Nails and Spa close to the USPS location.