Brand Certified
United States Postal Service
1.8(253 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
685 Turnberry Blvd, Newport News, VA
23608, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 685 Turnberry Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
685 Turnberry Blvd, Newport News, VA
23608, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.8
253 reviews
5 stars
37
4 stars
8
3 stars
7
2 stars
14
1 star
187
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive.
Delivery Issues
Many customers reported problems with package deliveries, including misdelivered items, packages marked as delivered but not received, and lack of accountability from staff.
Appointment Management
Several reviews mentioned issues with scheduled appointments, including cancellations without notice and unprofessional handling of passport services.
Facility Conditions
Customers noted that the post office was often dirty and poorly maintained, contributing to a negative experience.
Staff Professionalism
There were complaints about the unprofessional appearance and behavior of staff, with some employees reportedly lacking basic customer service skills.
- RRRoger RodríguezFeb 23, 20261.0Realmente la peor oficina postal a la que he ido. Una verdadera porquería de atención al cliente. Estuve 40 minutos y cada trabajador decía algo diferente. Cada vez que me acercaba al conter había algo nuevo. Y desde un principio pregunté que debía hacer y me dijeron que solo escribiera los datos en la caja y listo y cada vez cambiaron algo. El peor atención al cliente que he visitado, Walmart, Costco y sams san 10,000 veces mejores que este Rancho. Por favor cambian algo personal
- RGRB26dett GTRDec 31, 20251.0This mail facility always misplaced mail and management need to step up. So worker can get right. Very important mail not being delivered and lost out of the blue saying its been delivered but its not. Very poor work facility that dont care about organizing mail where they supposed to be sent.
- SJShavonne JDec 27, 20255.0Box to drop off packages for USPS tracking only.
- ETEvangeline TysonDec 11, 20253.0Even though I have never been to that location, the clerk wasn't very friendly. She was more concerned about getting off on time.
- PPPhoenixNov 25, 20251.0Fingerprinting. The system is slow and inaccurate. My fingerprints were rejected.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 685 Turnberry Blvd?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and most locations can take your passport photo.
Do I need an appointment for passport services at this Post Office?
Most Post Offices with passport services require scheduling an appointment online, though some offer limited walk-in hours.
What are the operating hours of the United States Postal Service at 685 Turnberry Blvd?
Monday through Friday, the Post Office is open from 9:30 AM to 4:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I get a passport photo taken at this location and what is the cost?
Yes, passport photos are available by appointment and the fee is $15.
Is it possible to rent a PO Box at this Post Office?
Yes, you can search, reserve, and apply for a PO Box online or in person with two valid forms of ID.
Are PO Boxes accessible after regular lobby hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary by location.
What nearby places can help me find the USPS at 685 Turnberry Blvd?
Nearby places include the US Post Office and Daybreak Condominium; these landmarks can help locate the USPS office.
Are there any nearby businesses where I can get additional services related to shipping and packaging?
Nearby businesses like Batteries Plus Bulbs provide mobile phone and lighting accessories, and Talon Local Marketing Group offers marketing services that may complement your shipping needs.
What local amenities can I visit before or after handling my USPS errands?
You can relax at Tuscany Ristorante Italiano for a meal, enjoy a session at Ivy Rehab Physical Therapy, or pamper yourself at Luxury Nails and Spa close to the USPS location.
Brand Certified Facts from United States Postal Service
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