United States Postal Service

1.7
28 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 12109 New Kent Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12109 New Kent Hwy, New Kent, VA
23124, United States

Hours

Reviews

1.7
28 reviews
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23
  • GC
    Gianpaolo Cappuzzo
    Jan 2, 2026
    1.0
    Look, I don't go around dissing people or businesses while hiding behind a keyboard: that's not what I do. Plus I have been living in New Kent for a quarter century so I am pretty attached to this place. But something really odd happened today while visiting this Post Office. I walked in wanting to buy stamps and I was told by what appeared to be a back room mail-sorting employee (no regular counter employee appeared to be available) - and I am quoting - "we don't sell stamps here. You need to go to the Providence Forge Post Office. It's a whole lot easier that way". "A whole lot easier"? For whom? What does that even mean. I was under the impression that all Post Offices sold stamps, no? It's like walking into a grocery store and being told "they don't sell food here. It'd be a lot easier if you went to another grocery store instead". Never mind: I didn't argue and just drove to the Providence Forge Post Office and got my stamps. Just plain odd.
  • LB
    Leann Bennett
    Jan 1, 2026
    1.0
    Since November this post office has limited to zero postage stamps. According to a postal worker, the management does not meet the qualifications to sell stamps. This is what happens when government agencies turn over necessary services to contractors instead of the highly trained civil servants. Shameful to say the least.
  • TM
    Tina M
    Dec 22, 2025
    1.0
    Very slow about getting my mail in my PO box smh
  • ZZ
    Zitamin
    May 1, 2025
    1.0
    Good luck trying to call this post office and talk to an actual human to ask a question.
  • GP
    Georgia Pulliam
    May 1, 2025
    1.0
    Lady behind the counter in the post office is very, very rude!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.