Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1201 Sycamore Square Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
1201 Sycamore Square Dr, Midlothian, VA
23113, United States
Hours
Reviews
2.2
133 reviews
5 stars
29
4 stars
10
3 stars
4
2 stars
9
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with specific mentions of a consistently rude employee named Greg.
Delivery Issues
Frequent complaints about misdelivered mail and packages, with customers often receiving mail intended for neighbors.
Efficiency
Customers expressed frustration with slow service and long wait times, particularly during busy periods.
Mixed Experiences
While some customers praised individual employees for their helpfulness, the overall sentiment leaned towards dissatisfaction with service quality.
Process Failures
Numerous reviews highlighted issues with the processing of mail and packages, including lost items and improper handling.
- MGMohd GharaibehNov 11, 20251.0Customer service at this location really needs improvement. The employees don’t seem interested in helping and it shows.
- KCKathy CaseSep 4, 20251.0They lack the ability to follow their own process. I renewed my post office box on August 25th. They did not process the renewal properly kicking me out of my mail box and returning much needed 5 figure remittance checks from my clients back to my clients.
- KMKelsey ManginAug 11, 20255.0Always efficient and courteous
- RJRich JohannJul 30, 20254.0Good service
- AWAnne Margaret WhiteJun 2, 20255.0Fabulous plant beds maintained seasonally by the Salsbury Garden Club. Such a welcoming feature. There are also a few gorgeous lilies that were planted by a former employee that continue to bloom and grow. Check them out in June and the other plants that make this place shine!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 1201 Sycamore Square Dr offer?
This Post Office provides mailing and shipping services, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time U.S. passport applications and offers passport photo services, typically by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require an appointment scheduled through the online system, though limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 1201 Sycamore Square Dr?
Monday through Friday, it is open from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 12:00 PM, and it is closed on Sunday.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online through the USPS website or in person at this location with two valid IDs and a completed application.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Please check with this Post Office for specific access times.
What nearby places can I visit around the United States Postal Service at 1201 Sycamore Square Dr?
Nearby places include the Sycamore Square Shopping Center, Unplugged Games Cafe, and Sycamore Tavern Midlothian, great spots to visit before or after your postal errands.
Are there other postal service locations nearby?
Yes, there is another United States Postal Service mailbox center and a US Post Office nearby for additional mailing services.
What professional services are near this Post Office?
Nearby professional services include Home Inspex for home inspection, Light & Raphael Business Brokerage, and Gordon Marshall Insurance Associates.
How can I contact the United States Postal Service at this location by phone?
You can call the local phone number +1 804-794-1374 or the main phone number +1 800-275-8777 for assistance.