Brand Certified
United States Postal Service
2.2(146 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
3530 Post Office Rd, Midlothian, VA
23112, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3530 Post Office Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
146 reviews
5 stars
35
4 stars
7
3 stars
4
2 stars
4
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and friendliness, others are reported as rude and unprofessional.
Package Handling
Numerous complaints about lost or mishandled packages, with reports of packages being delivered to the wrong addresses or damaged.
Efficiency
Customers noted long wait times and slow service, particularly during busy periods, leading to frustration.
Staff Attitude
Several reviews mention a lack of care and poor attitudes among staff, contributing to a negative customer experience.
Positive Experiences
Despite the negative feedback, some customers report positive experiences with specific staff members who provided excellent service.
- SCSteven Chavis6 days ago5.0It is always a pleasure to go to the post office. With their strict adherence to statutory requirements and familiarity with digital systems - they are an outlier in the commonwealth's current administrative system. When no one else is there for you, the post office will be.
- LLlpFeb 4, 20261.0takes two business days to tell me it will take two more business days and then closes my customer support ticket... how helpful...
- TBTyler BlueJan 3, 20265.0Eric at the Post Office Is a National Treasure. I walked into the post office emotionally fragile, spiritually confused, and one customs form away from losing my sanity. Then Eric appeared. This man didn’t just help me — he commanded the situation. Forms that once looked like ancient hieroglyphics suddenly made sense. International shipping to Nicaragua? Eric handled it like he personally invented global mail. He was patient. He was knowledgeable. He was calm in a building where time goes to die. While others merely work the counter, Eric operates at a higher plane of postal existence. At no point did I feel rushed, judged, or doomed. He explained things clearly, double-checked details, and made sure everything was done right the first time — which, frankly, felt illegal for a government building. If the USPS ever needs a spokesperson, a trainer, or a morale-boosting legend to restore faith in the system, Eric is that guy. I would willingly stand in line for an hour again just to be assisted by him. Promote this man. Clone this man. Protect this man at all costs. Eric didn’t just ship my package — he delivered hope.
- MSM SJan 3, 20265.0Eric was awesome!
- BWBruce WoodDec 15, 20255.0Always good service for 8 years, even during Christmas rush.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Midlothian, VA?
The United States Postal Service is located at 3530 Post Office Rd, Midlothian, VA 23112.
What are the opening hours for this USPS location?
The USPS location is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 10:00 AM to 12:00 PM. It is closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services at this USPS?
Most passport services require scheduling an appointment through the online scheduler, though limited walk-in hours are available at select locations.
How much does it cost to get a passport photo at this location?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online and access it at this Post Office?
Yes, you can search for and reserve PO Boxes online and then complete your setup in person. Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary by location.
What nearby places can I visit around this USPS location in Midlothian?
Nearby places include David’s Wrecker & Totally Extreme Towing LLC, Tires 360 for automotive needs, Bowl America Southwest and Bowlmor Lanes for bowling and entertainment, and Mealtime Restaurant for dining.
Are there automotive services near the Midlothian USPS location?
Yes, several automotive services are nearby such as Gray's Automotive, Chesterfield Transmissions & Mechanical Solutions, Virginia Automotive Service, Platinum Plus Auto Repair, Firestone Complete Auto Care, and AutoZone.
Where can I find food and shopping near the USPS in Midlothian?
You can visit Mealtime Restaurant for meals, Willowland Farms at Magnolia Green Farmer's Market for fresh produce, and Styles Bi-Rite Food Store, which is also a gas station and convenience store.
How can I schedule services or appointments at the Midlothian USPS?
You can schedule appointments, especially for passport services, using the USPS online scheduler available through the USPS website or the reservation URL provided.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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