The UPS Store

4.0
163 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1014 in Midlothian offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Ivymont Square Shopping Center Next To Candela's Restaurant.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
14241 Midlothian Turnpike, Midlothian, VA
23113, United States

Hours

Reviews

4.0
163 reviews
5 stars
116
4 stars
6
3 stars
2
2 stars
11
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and attentive, with many specific mentions of employees like Denise, Chelsey, and James providing exceptional service.

Service Quality

While many reviews highlighted excellent service, there were instances of inconsistency, with some customers reporting unhelpful or rude interactions.

Efficiency

Customers appreciated the quick service and efficiency of the staff, even during busy times, with many noting that their needs were met promptly.

Pricing Concerns

Some customers expressed dissatisfaction with perceived high fees for services, particularly regarding printing and packaging materials.

Store Environment

The store was generally described as clean and well-maintained, contributing to a positive customer experience.
  • SS
    SWBTravel
    Nov 15, 2025
    5.0
    I experienced great customer service from Alfred at this UPS store #1014. He has exceptional customer service skills and the store is often busy but they treat customers very kindly!
  • PB
    Patrick Blum
    Nov 8, 2025
    2.0
    UPS will not get a dime from me, nor will i support a business that uses them as their courier until UPS starts delivering next day packages on Saturday. I am paying UPS for a good job, but they refuse to meet the demands of a busy market place. Pay for fast shipping, waste your money.
  • JA
    J M “Mitch” Atchley
    Oct 31, 2025
    5.0
    Ups is always staffed with helpful people who know the shipping industry and I feel safe leaving my items in their care.
  • CC
    Cary
    Oct 21, 2025
    1.0
    Shockingly So unhelpful, just didn’t know, this is unprofessional
  • CC
    Curt
    Sep 27, 2025
    5.0
    Excellent customer service. The Associate anticipated the same idea and that was to put the original manufacturer's box inside another box due to the flimsiness of the original box. Very pleased with the reassurance given to me that the right decision had been made.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #1014 in Midlothian offer?

The UPS Store #1014 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #1014 located?

It is located at 14241 Midlothian Turnpike, Midlothian, VA 23113, in the Ivymont Square Shopping Center next to Candela's Restaurant.