The UPS Store

4.1
170 reviews

Business Details

14241 Midlothian Turnpike, Midlothian, VA
23113, United States
(804) 379-7608

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1014 in Midlothian offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Ivymont Square Shopping Center Next To Candela's Restaurant.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
14241 Midlothian Turnpike, Midlothian, VA
23113, United States

Hours

Reviews

4.1
170 reviews
5 stars
122
4 stars
6
3 stars
2
2 stars
11
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for their friendly, helpful, and efficient service, with many customers highlighting individual employees for their exceptional support.

Efficiency

Customers appreciate the quick and efficient service, often noting that their transactions are handled promptly even during busy times.

Mixed Experiences

While many reviews are positive, there are instances of inconsistent service quality, with some customers reporting unhelpful or rude interactions.

Pricing Concerns

Several customers expressed dissatisfaction with perceived high charges for services, particularly regarding printing and packaging fees.

Store Environment

The store is generally described as clean and well-maintained, contributing to a pleasant customer experience.
  • DD
    DVision
    Jan 30, 2026
    5.0
    UPS STORE 1014 is the best Angle pack my items so well
  • AB
    Anthony Banks
    Jan 18, 2026
    5.0
    I came in on Saturday morning around 10:20 or so and they were pretty busy. I had an Amazon return in which I had printed the return label. The box I had was fairly large so I taped it up and waited to be assisted by someone instead of using the self-user station. The associate Angie assisted me initially. She informed me that my label wasn't defined enough to use. I kind of figured that as my printer's toner was low. She let me know that it would be a charge for them to print one for me. I said no problem. It took me awhile to get it sent to their email address as my phone's connection wasn't the greatest. Angie was very patient and kind as I stated to assist someone else until I got the label sent to their email. I finally did. Angie then transferred me over to Jennifer to finalize the transaction. She was just as pleasant. Thank you ladies...
  • AM
    Alex Martin
    Jan 15, 2026
    1.0
    I enjoy this business and I’d rather not use FedEx. I’m a regular here constantly shipping out packages for customers of mine. Whenever I ship something, I usually use boxes that were previously used elsewhere so I can maximize profits and not have to buy a new box. I went in there today around 5:30pm and an older lady helped me. She scanned my QR label and I said “ Let’s get this bad boy (the package) to California.” She replied negatively by saying “That’s a long way for it to go in a flimsy box like this one.” I laughed it off and told her to have a good night. As I rode back home I was thinking about her comment and I thought, you know what? The boxes would hold together just fine if the workers during transit didn’t throw them around like they were a box of rocks. Didn’t really need that comment but it is what it is. We all have bad days and I’ll continue to give this place the business.
  • CW
    Charlie Weston
    Jan 12, 2026
    5.0
    Very convenient and very efficient.
  • MW
    michelle wilkerson
    Dec 11, 2025
    5.0
    Great customer service.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #1014 in Midlothian offer?

The UPS Store #1014 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #1014 located?

It is located at 14241 Midlothian Turnpike, Midlothian, VA 23113, in the Ivymont Square Shopping Center next to Candela's Restaurant.

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