Brand Certified
The UPS Store
4.3(159 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
12220 Chattanooga Plaza, Midlothian, VA
23112, United States
Certified by The UPS Store • Mar 01, 2026
(804) 745-8870
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/va/midlothian/12220-chattanooga-plaza
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3440 in Midlothian offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hull Street Road & Route 288.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.3
159 reviews
5 stars
125
4 stars
6
3 stars0
2 stars
5
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
The majority of customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Wendi and Abbey for their exceptional service.
Inconsistency
Some reviews highlighted negative experiences with certain staff members who were described as rude or unhelpful, indicating inconsistency in service quality.
Efficiency
Many customers appreciated the quick service and efficient handling of their needs, often noting minimal wait times even during busy periods.
Notary Services
Several reviews pointed out issues with notary services, with some customers expressing dissatisfaction with the knowledge and professionalism of staff in this area.
- QAQueen I amFeb 19, 20261.0She took my item and never processed it. I took the pic just incase because the person here, (made an announcement that day that the could not issue receits because the computer or the printer for the returns was down) I was right to take a pic. She took my package as you can see on image below. At 3:39 pm on 1/2/26. Still as of this writing it shows on Amazon site the item has not been taken to the ups store. I can’t stand a dishonest staff at any business. I will not make this mistake again. Double dipping is allowed I’m guessing. Get paid to provide a service and then take the customers’ items at the same time. Shameful! Are you enjoying the ITEM, abbey? Since you were the one who too it from me.
- MBMark BontaFeb 9, 20262.0Disrespectful customer service. Pushy, abrupt, wouldn't listen to my questions until I told her I needed her to stop being disrespectful to me! That I was just weighing my options. It's too bad that a customer has to be shaken up at a buisness that is suppose to be about service.
- LLLeslieJan 30, 20265.0I use this UPS store frequently and the staff is ALWAYS so friendly and helpful
- CRCiara RogersJan 16, 20265.0The staff are always friendly, helpful, and very quick. I just wish they had more than 1 self-serve Amazon returns station. Or at least put the clear bags in multiple places so when people are waiting in line, they could be preparing their return(s).
- ATAnn TribbeyJan 2, 20265.0I had the most pleasant and efficient experience today. The clerk warmly greeted me assuring me that she could take care of my return. Within seconds, she picked up the heavy package from my vehicle, scanned it in, and provided a beautiful smile as I left. She was awesome.
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Midlothian offer?
The UPS Store in Midlothian offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and more.
Where is The UPS Store located in Midlothian?
The UPS Store is located at 12220 Chattanooga Plaza, Midlothian, VA 23112.
What are the operating hours of The UPS Store in Midlothian?
The UPS Store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturdays from 10:00 AM to 3:30 PM, and closed on Sundays.
Is The UPS Store in Midlothian open on holidays?
The store is closed on major holidays such as November 27, December 25, December 31, January 1, and January 19. It operates regular hours on other holidays like November 11 and November 28.
What payment options are accepted at The UPS Store in Midlothian?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store in Midlothian?
You can contact The UPS Store by phone at +1 804-745-8870 or email at store3440@theupsstore.com.
What nearby stores can I visit after stopping at The UPS Store?
Nearby stores include Rainbow Apparel for women's clothing, 2nd & Charles for books and gifts, and Walmart Grocery Pickup and Delivery for groceries.
Are there any local service providers near The UPS Store that might complement your needs?
Yes, Shred Nations offers shredding services nearby, FPIS Investigations LLC provides private investigation and legal services, and Capital Refrigeration Service offers HVAC and appliance repair.
Can I find any specialty or recreational facilities near The UPS Store in Midlothian?
Yes, Kids First Swim School is nearby offering swimming instruction and specialty school programs, great if you have children interested in learning to swim.
What are some competitors or alternatives to The UPS Store in Midlothian?
Competitors include FedEx, United States Postal Service, Staples, Office Depot, and Postal Annex, which provide similar shipping, printing, and mailing services.
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