Brand Certified
United States Postal Service
2.9(390 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
8409 Lee Hwy, Merrifield, VA
22116, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 8409 Lee Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.9
390 reviews
5 stars
153
4 stars
25
3 stars
21
2 stars
16
1 star
175
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.
Efficiency
Customers frequently mentioned long wait times and delays in package processing, with some packages reportedly lost or stuck for extended periods.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and kindness, particularly in passport services.
Facility Issues
Several reviews highlighted problems with the facility, including inadequate staffing, malfunctioning equipment, and poor organization.
Extended Hours
The location's extended hours were appreciated by customers, making it a convenient option for many.
- HPHony Pierola6 days ago3.0Some of the Employees here treat you as if they are giving you a favor, rather than getting paid for the job (with our Tax dollars). Some Employees are not too bad and the good thing about this Location is that it's open until very late and on Weekends, even Sundays.
- IGIkromjon GaffarovFeb 25, 20265.0Very quick unloading👍👍👍👍
- DMDebby MullinsFeb 23, 20261.0You suck. I have had a letter with tracking sitting there for 12 days. I called USPS. They cannot/will not help. There is a reason people hate the post office. I’m sure you don’t care.
- RNRina NovoaFeb 19, 20265.0Ms. Janet Gordon was amazing and so kind!! Very patient and funny. Many stories to tell and she is very knowledgeable, any question I asked was answered gracefully. Didn’t have a wait with no appointment. Just know what you’re coming for, know how to read and write, and if you don’t want to wait don’t come on a day that’s busy 😭😭 I came on a Thursday!
- BTBen TostoFeb 8, 20261.0Can't manage to deliver on the expected date despite already pushing it back. Literally across the street from the delivery location and still suck at delivering.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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