Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 8409 Lee Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.9
372 reviews
5 stars
147
4 stars
25
3 stars
19
2 stars
14
1 star
167
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with several customers expressing frustration over poor treatment and lack of professionalism.
Package Handling
Many customers reported significant delays and issues with package routing, including packages being lost or taking an excessively long time to move.
Wait Times
Customers frequently complained about long wait times, often citing understaffing and inefficient service during busy periods.
Mixed Experiences
While some customers praised specific employees for their helpfulness, the overall sentiment indicated a lack of consistent quality in service.
Facility Issues
Several reviews mentioned problems with the facility itself, including disorganization and inadequate staffing during peak times.
- AJAlex Jaffe6 days ago1.0Employees are lazy and defiant
- PMPatrick MinNov 7, 20254.0This USPS Merrifield location offers more services than some others, including a Passport Office, with friendly staff and self-service kiosks. I appreciate that it is open daily. However, during times when I need counter service, it can sometimes become lengthy due to limited staff.
- MYmichael youngbarNov 4, 20255.0Probably the most efficient post office I've ever been to
- MGM GmNov 3, 20251.0Avoid this location if you need real proof of mailing. This post office is awful. Today I came to drop 3 packages in the evening – only one person ahead of me. I needed real receipt for dropping packages. A short Spanish female worker came to me and told me to use the machine instead. I explained that machine is not a proof of a drop off if packages would be lost, I would never have a chance to proof that I dropped packages to receive reimbursement (I’m using their service for business and from time to time they lost packages). She lied and said that it is the same. That machine is the same proof as to give to the clerk with a printed receipt. It’s NOT. Counter drop = immediate “Accepted” scan. Machine/box = no scan, no proof, claim denied if lost. She was rude and tried to persuade me to drop 3 expensive packages without any receipt. Unprofessional and dangerous advice and I don’t know how it is even legal.
- HEHyper ExpOct 26, 20251.0My package has not moved in days 10+ says they just have it at their location , I reported it to USPS and Started a Mail Search Investigation
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 8409 Lee Hwy, Merrifield?
You can find mail and package sending, money orders, PO Boxes, passports, gift cards, and more at this USPS location.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online, but limited walk-in hours are available at select locations.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at the United States Postal Service on Lee Hwy?
Yes, you can search and reserve PO Boxes online and complete the setup in person at this location with two valid IDs.
Does this Post Office offer 24/7 access to PO Boxes?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary; it's best to check directly with this location.
What are the opening hours for this USPS branch on weekdays and weekends?
Monday to Friday: 9 AM to 8 PM; Saturday and Sunday: 9 AM to 5 PM.
How can nearby parking at Merrifield Post Office and United States Postal Service help me when visiting this USPS location?
Nearby Merrifield Post Office and another United States Postal Service branch provide options for postal services nearby, and their locations might offer additional parking or service times if busy here.
Are there food options near the USPS location at 8409 Lee Hwy if I want a meal before or after my postal visit?
Yes, Tacos El Torito, a Mexican fast food restaurant nearby, offers convenient dining options for visitors.
What nearby convenience stores and drugstores can assist me with last-minute needs when visiting the Post Office on Lee Hwy?
Nearby options include Dollar Tree and Rite Aid, both offering convenience and retail products close to the USPS location.