United States Postal Service

1.8
77 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 9540 Chamberlayne Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9540 Chamberlayne Rd, Mechanicsville, VA
23116, United States

Hours

Reviews

1.8
77 reviews
5 stars
13
4 stars
1
3 stars
2
2 stars
2
1 star
59
  • GS
    Grant Smyth
    Sep 10, 2025
    1.0
    I submitted a card to get my mail held and they keep delivering it to my house. I’ve submitted two cards and they keep still delivering it. These people suck
  • RS
    Ruby Smithfield
    Jul 14, 2025
    1.0
    If I could give 0 stars I would. The woman answering phone calls has an attitude, gets snappy with you for asking questions and is thoroughly unhelpful. She has no place in customer service, she is rude and unpleasant. She clearly doesn’t know how to refrain from taking out her bad day on her customers and must want to make everyone feel as miserable as she must be.
  • TM
    The Lioness Mo
    May 17, 2021
    1.0
    Terrible service. Rude workers. Had me drive back and forth to pick up a package that was at this office. I came here first as per the online tracker. I was rudely told it was not at this location (they didn't check) I got to the 23111 office, they were very pleasant. They checked for me and told me it was at Altee (where I just came from). I got back to Altee and the lady had to be feeling so dumb because she just made me wait for a supervisor.. I could go on about this horrible experience but I will stop here. My package ended up being at Altee. Like I told them
  • ML
    Mikey Likesit
    Mar 14, 2019
    1.0
    Sent my tax return to my CPA via certified mail. After a week of not getting the package in Charlottesville my accountant alerted me. I went to the post office to track the letter and they rudely claimed to never have gotten it. And gave me a ton of attitude. So I faxed my stuff. I was just informed by my cpa that my certified letter just arrived a month and a half after I sent it. Once a trusted institution, the usps has become a symbol for everything that’s wrong with America.
  • LS
    Lisa S
    Jan 22, 2017
    5.0
    Everytime I go inside I have a great experience. The employees are always professional & nice. Service with a smile.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.