The UPS Store

3.6
129 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4572 in Mechanicsville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Creighton Pkwy & Mechanicsville Turnpike. Kroger Center.

Details

  • DeliveryNot available

Location

The UPS Store
8005-C Creighton Pkwy, Mechanicsville, VA
23111, United States

Hours

Reviews

3.6
129 reviews
5 stars
72
4 stars
9
3 stars
3
2 stars
8
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for being friendly and helpful, while others are criticized for being rude and unhelpful.

Efficiency

Customers frequently mention long wait times and slow service, particularly during busy hours, despite some reports of quick service.

Store Management

There are complaints about poor management and inconsistent service, with some customers noting that the store is often understaffed.

Accessibility

Customers express frustration over the store's closing times and accessibility issues, particularly regarding package drop-off and after-hours access.

Overall Experience

While some customers have positive experiences, many express dissatisfaction with the overall service quality and management at this location.
  • BL
    Big Kushy Industries LLC
    2 days ago
    1.0
    Refused to notarize my 1 page document
  • JR
    Jason Reilly
    Nov 6, 2025
    5.0
    This location often gets slammed with packages and lines out the door, but it’s still my go-to UPS Store for my online business. The employees hustle to keep things moving and always treat you and your packages with care. Anytime I’ve had a question or needed help, they’ve handled it quickly and professionally. Really appreciate their hard work!
  • RR
    Roger Robeson
    Oct 4, 2025
    1.0
    They wouldn't even get a full star. Unknown to my self I didnt know the store close at 3pm on sat. Not only was the door was open to welcome customers but watched as I brought all my things in then to tell me they close at 3pm on Saturdays. It was 3:08 when I was told and jayln still refused to help me out. So need less to say ups lost customer over 8 minutes. Going to FedEx for now on with received and shipped packages. Way to go customer service.
  • SS
    Shelby Seay
    Sep 5, 2025
    5.0
    I drove over an hour to come to this location to drop off a package. The young lady (she had an accent) was AMAZING! She explained everything perfectly and was so nice! Will definitely be back🖤
  • IM
    Ildar Mirzazianov
    Aug 28, 2025
    1.0
    Before placing an order on Amazon, I first called the UPS Store, they told me on the phone that I could place an order on Amazon, then come to the UPS Store and receive my order from Amazon. Also before placing an order on Amazon. I called Amazon. I corresponded with the sellers and warned them that I was indicating the address of the UPS Store building, they said everything was fine. This is normal. As a result, I never received my packages, and a place in the UPS Store To purchase, you must have at least two documents. They refused to accept my documents "employment authorization" and a New York driver's license and refused to provide me with a lease of space in UPS for 3 months. In the end, Amazon told me that they would refund me.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Mechanicsville offer?

The UPS Store #4572 in Mechanicsville offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

What are the operating hours of The UPS Store in Mechanicsville?

The UPS Store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 3:00 PM, and is closed on Sundays.