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Visit your local Post Office™ at 1544 Spring Hill Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees' attitudes and behavior.
Mixed Experiences
While some customers had positive interactions with staff members like Marie and Eric, others consistently faced negative experiences, indicating inconsistency in service quality.
Management Issues
Several reviews suggested a need for better management and training, as many customers felt that staff were not adequately supported or held accountable for their behavior.
Facility Condition
The physical condition of the post office was criticized, with comments about it appearing abandoned and unclean.
Operational Problems
Customers reported issues with lost packages, incorrect mail deliveries, and malfunctioning self-service kiosks, contributing to overall dissatisfaction.
RA
Roman Anderson
5 days ago
2.0
Managed to get there while it was quiet and empty, and somehow my colleague and I still had to wait 10 minutes to get helped. Was told we needed a bubble mailer for the packages, only to find out we didn't actually need it but got charged for it anyway. Not the best experience but also not the worst.
MB
Mary B
Nov 16, 2025
1.0
I was there with my family to process a new passport with an appointment and we felt we were not welcomed at all, service was very poor, rude, and not customer friendly at all.
RS
Riley Schreiner
Nov 15, 2025
1.0
Arrived on time for a passport appointment and they refused to honor it and told me to come back another day. Rude staff and horrible system.
JJ
J
Nov 13, 2025
1.0
The clerk here is very irritable and is either being purposefully obtuse, or he is not able to handle this job. It took 90 minutes for him to “help” 3 customers.
Someone he seemed to know came in, they spent about 20 minutes loudly catching up while a dozen customers waited.
SS
Sude Sement
Oct 27, 2025
1.0
They will royally mess up anything you need because they don't speak English and then yell at you + kick you out of there as if it was your fault that they messed up. They're extremely rude and have no idea what they're doing.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 1544 Spring Hill Rd?
You can send mail and packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and most also offer passport photo services by appointment.
Is an appointment required for passport services at this Post Office?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo is $15.
Can I reserve a PO Box online for this location?
Yes, you can search and reserve PO Boxes online and complete your application in person at the location.
What are the regular business hours of the United States Postal Service at 1544 Spring Hill Rd?
Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 2:00 PM. The location is closed on Sundays.
Can I access my PO Box in the lobby after hours?
Most USPS locations offer 24/7 access to lobby PO Boxes, but hours may vary, so check with this Post Office directly.
What nearby businesses could I visit before or after going to this Post Office?
Nearby places include Bacons BBQ for dining, Pitch Hit Run Baseball Studio for sports activities, and Serenity Accounting for financial services.
Is there a nearby automotive repair shop if I need vehicle services when visiting the Post Office?
Yes, nearby automotive services include Meineke Car Care, Auto Tech of Tysons, and NTB - National Tire & Battery.
Are there any nearby professional service providers close to the United States Postal Service at 1544 Spring Hill Rd?
Yes, nearby professional services include Worklogix for photography, Brixtel Corporation for technology services, and DMV Area Lead Inspections for home inspections.