Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 8801 Sudley Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unprofessional behavior from staff, with specific employees frequently mentioned for their poor attitude.
Delivery Issues
Customers reported lost packages and unreliable delivery services, with many expressing frustration over mail not being delivered or tracked properly.
Mixed Experiences
While many customers had negative experiences, a few noted positive interactions with specific employees, particularly praising Tim for his helpfulness.
Long Wait Times
Several reviews mentioned long wait times and understaffing, leading to frustration among customers.
Passport Services
Many customers expressed dissatisfaction with the passport application process, citing rude staff and complications that made the experience difficult.
SB
Sydney Bendl
Jan 5, 2026
1.0
I'm leaving a review now because this is not the first time Ive notice this issue from the same person. I have never really seen other employees at this post office be rude to customers except one person. Mitchell. I think I've spelled his name wrong but I've seen this man act so condescending and rude on multiple occasions. He speaks to you in a way that conveys he believes you are very dumb and he is always right. He did it to an older lady right before me. Unfortunately, the times I've seen this, he's done only to women but regardless, he should not be treating anyone this way. I could go into more detail, but it would make this review even longer. Do better Mitchell.
AD
Agata Dofogo
Dec 29, 2025
1.0
I want to file a complaint against this terrible, thieving shipping company. I sent a package to Peru on November 15, 2025, and the package never arrived. The tracking information they gave me shows the package arrived in Lima, Peru, but they haven't given me any further information about its whereabouts or the address where it's located. When I call to file a complaint, I only get an answering machine, and after almost two months, I still haven't received any information about my package or its location in Lima, Peru. The tracking number only says it arrived in Lima, Peru, but doesn't provide the address, and I only get an answering machine when I call to complain. Be careful with this company; it's terrible, and they don't provide any information about your package. The package gets lost, and they don't take responsibility. Now I have to fight to get my money and my package back. Terrible service, absolutely awful.
AS
A S
Dec 16, 2025
1.0
Extremely slow
AH
Anoud Habib
Dec 16, 2025
1.0
very rude staff
MF
Madame Fígaro
Dec 10, 2025
1.0
Very bad service this last 6 months at Provincial Dr Manassas ,VA 20109 neighborhood I’ve been living here for 4 years already and this driver (girl) it’s not bringing my mail in consecutive occasions very important mail missing even though I have inform delivery it not worth for it, some letters comes and the others never came to my mailbox I complaint already multiple times and the situation is getting worse ; in fact I ask some of my neighbors and they don’t have that issue which make me think the driver it’s being racism, documents from DMV, SOCIAL SERVICES, DEBIT CARD from bank ,Letter from Circuit court from PA for my husband never came it’s a traffic ticket now I don’t know how we gonna pay for it . And USPS never resolve this issue , I want to report the mailman because she is not responsible at all.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the main services offered at the United States Postal Service at 8801 Sudley Rd?
This USPS location offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Do I need an appointment to access passport services here?
Yes, you generally need to schedule an appointment online for passport services, though limited walk-in hours are available at select locations.
What are the operating hours for this USPS location?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
Can I rent a PO Box at this Post Office and how do I apply?
Yes, you can apply for a PO Box online or in person. Online applications and availability can be checked at the USPS website.
Is 24/7 access offered to PO Boxes at this location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary, so check locally.
What is the cost of getting a passport photo at this Post Office?
The fee for a passport photo is $15 at USPS locations offering that service.
What nearby places can I visit before or after my trip to USPS at 8801 Sudley Rd?
Nearby you can visit the Manassas Main Post Office for additional postal services or the Phoenix Irish Dance Academy if you're interested in dance classes.
Are there healthcare services near the United States Postal Service on Sudley Rd?
Yes, nearby facilities include Revolution Hearing, The Eye Center, and Morning-Star Home Care which offer medical and hearing services.
What other professional services are accessible near the USPS location at 8801 Sudley Rd?
Nearby professional services include insurance agencies like Griffin Owens Insurance Group, Nationwide Insurance, and Troy Turner - State Farm Insurance Agent, as well as telecommunications and IT support from TELELINK Communications and Infinite Resource.