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Brand Certified

United States Postal Service

2.3
(257 reviews)

Business Details

8801 Sudley Rd, Manassas, VA
20110, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 8801 Sudley Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8801 Sudley Rd, Manassas, VA
20110, United States

Hours

Reviews

2.3
257 reviews
5 stars
70
4 stars
8
3 stars
8
2 stars
6
1 star
165

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unprofessional staff, with specific mentions of employees being condescending and dismissive towards customers.

Service Speed

Many customers reported slow service, with long wait times and inefficient handling of tasks, particularly during busy hours.

Mail Delivery Issues

Frequent complaints about lost or misdelivered mail, with customers expressing frustration over the lack of accountability from the postal service.

Mixed Experiences

While many reviews were negative, a few customers reported positive interactions with specific employees, indicating inconsistency in service quality.
  • AH
    ali hakami
    4 days ago
    5.0
    They are doing very good job 👏
  • RC
    Raksheet Chawathe
    Feb 21, 2026
    2.0
    What do you even expect from USPS? Classic
  • VO
    Verónica Orellana
    Feb 18, 2026
    1.0
    Mal servicio ,la mujer de la que tod@s hablan es cierto es muy grosera y mal educada repugnante si pueden ir a otra oficina de correos se evitan interactuar con esas personas.
  • KK
    Koveezy Kevin
    Feb 10, 2026
    1.0
    There's something really wrong with this post office. The frequency of misdelivered mail is absolutely ridiculous. Credit to them that they do have a challenging job. I fully respect that. However, complaints don't seem to fix it. I've lost hundreds of dollars of merchandise because of misdelivery, I get other people's mail and attempt to re-deliver to their box and I'm sure others are getting my mail and I wish they'd attempt to re-deliver mine because USPS clearly isn't. These are our tax dollars... being a resident is so crucial to everything our dollars go to. If we can't count on USPS, we can't count on anything...
  • EC
    Emergency USA family Medical care Center
    Feb 3, 2026
    1.0
    Mail has frequently been lost and mixed up, we have online service. However, I want to be clear that the mail carrier himself does not appear to be the problem. He is consistent, professional, and has never had any direct issues with us.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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