Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 8801 Sudley Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
244 reviews
5 stars
69
4 stars
8
3 stars
8
2 stars
5
1 star
154
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight the rudeness and unprofessional behavior of staff, particularly mentioning specific employees like Denise and Mitchell.
Employee Performance
While some employees like Tim and Grace received praise for their helpfulness and kindness, many others were criticized for their lack of customer service skills.
Service Efficiency
Customers reported long wait times and inefficiencies, particularly regarding passport services and general mailing processes.
Facility Issues
The location is described as chaotic and understaffed, with complaints about cleanliness and organization.
Delivery Problems
There are frequent issues with lost packages and poor delivery service, leading to frustration among customers.
- LHLeila Htinove1 day ago1.0I lost a package that costs me $250. They said it was delivered but I never received my package. Worst place ever. I want my money back.
- JJJaneNov 17, 20255.0I see lots of negative reviews but I must say I have only had positive experiences here. A few workers are exceptionally kind, but all have been at the very least adequate and polite. Maybe I'm just lucky, but I like this office!
- BWBeach WaveOct 27, 20251.0that bald guy tim is so rude, not coming back here.
- AYAsha YassinOct 16, 20251.0I’ve seen many people mention how rude the employees are at this location. I’m not sure about the other employees but Denise specifically is by far the most condescending, ill mannered human being ever! I’ve had several interactions with her where she talks to you like you are stupid and just overall a disgusting attitude. I genuinely believe this place would thrive if she was no longer employed here
- YBYeraldy BenitezOct 11, 20255.0I had an exceptional experience at this Usps office on Sudley Rd. Mitchell was the gentleman that helped us today. He was very patient and has excellent customer service. I would recommend this place. I am sorry to anyone that didn’t have a great experience going i hope next time it’s a better experience.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the main services offered at the United States Postal Service at 8801 Sudley Rd?
This USPS location offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Do I need an appointment to access passport services here?
Yes, you generally need to schedule an appointment online for passport services, though limited walk-in hours are available at select locations.
What are the operating hours for this USPS location?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
Can I rent a PO Box at this Post Office and how do I apply?
Yes, you can apply for a PO Box online or in person. Online applications and availability can be checked at the USPS website.
Is 24/7 access offered to PO Boxes at this location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary, so check locally.
What is the cost of getting a passport photo at this Post Office?
The fee for a passport photo is $15 at USPS locations offering that service.
What nearby places can I visit before or after my trip to USPS at 8801 Sudley Rd?
Nearby you can visit the Manassas Main Post Office for additional postal services or the Phoenix Irish Dance Academy if you're interested in dance classes.
Are there healthcare services near the United States Postal Service on Sudley Rd?
Yes, nearby facilities include Revolution Hearing, The Eye Center, and Morning-Star Home Care which offer medical and hearing services.
What other professional services are accessible near the USPS location at 8801 Sudley Rd?
Nearby professional services include insurance agencies like Griffin Owens Insurance Group, Nationwide Insurance, and Troy Turner - State Farm Insurance Agent, as well as telecommunications and IT support from TELELINK Communications and Infinite Resource.