Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1717 in Manassas offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Canterbury Village Shopping Center.
Details
- DeliveryNot available
- Curbside pickupAvailable
- [Free/Paid] wi-fiNot available
- Onsite servicesAvailable
Location
Hours
Reviews
4.5
140 reviews
5 stars
119
4 stars
3
3 stars
3
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting individual employees for their exceptional service.
Efficiency
Customers frequently mention quick service and minimal wait times, indicating that the store operates efficiently.
Mixed Experiences
While many reviews are positive, there are some reports of rude or unhelpful staff, particularly in isolated incidents, suggesting inconsistency in service quality.
Pricing Concerns
Several customers expressed dissatisfaction with charges for printing labels or documents, feeling that these fees were unreasonable.
Store Environment
The store is generally described as clean and well-maintained, contributing to a positive customer experience.
- SCSuzanne ConwayNov 15, 20255.0Excellent service at this location.
- CRCathy RobinsonOct 29, 20255.0Staff is always friendly and helpful. They make it easy to send a package or accept returns for Amazon.
- LBLuis BarrazaOct 16, 20255.0I went to print something here and wow the best costumer service I have recieved in a UPS store. Renee and the rest of the team are amazing.
- CDChristine DavisOct 6, 20255.0I had such a great experience at UPS! The staff was friendly, professional, and efficient from start to finish. They greeted me right away, helped me package my items securely, and made sure everything was labeled correctly. The service was quick, and they went above and beyond to make the process easy and stress-free.
- POProfessional OpinionSep 18, 20255.0I just got off the phone with Coby, this gentleman is one of the most kind customer service reps ever. I enjoy coming to the store. They are always welcoming and their work is exceptional. Whoever is managing this store gets a 10 out of 10. Thank you guys for being awesome 👌!!!! And a special shout out to Coby for putting customers first even early in the morning. Professional Opinion
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Manassas offer?
The UPS Store offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.
What are the regular operating hours for The UPS Store in Manassas?
The store is open Monday to Friday from 8:00 AM to 7:30 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 11:00 AM to 4:00 PM.
Is The UPS Store open on holidays?
Hours vary on holidays. For example, the store is closed on November 27, 2025 and December 25, 2025, but open with reduced hours on certain other holidays. Please check their website for the latest holiday hours.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store provide mailbox rental services?
Yes, mailbox rental services are available for your mail and packages.
Can The UPS Store assist with passport and photo ID services?
Yes, they offer passport and photo ID services to assist customers with their needs.
What nearby places can visitors to The UPS Store check out?
Nearby places include Swahili Market US, a beer bar and liquor store, and Sabejo African/ International Market, a local grocery and supermarket, which are great for shopping before or after your visit.
Are there any local businesses near The UPS Store that offer related services?
Yes, nearby businesses include Shred Nations offering shredding services and Record Nations offering business-related services, which may complement your needs at The UPS Store.
Is The UPS Store in Manassas wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and offers free Wi-Fi for customer convenience.
How can I contact The UPS Store in Manassas?
You can call them at +1 703-330-3951 or email store1717@theupsstore.com for inquiries or assistance.